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Phillips Matthew H

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Reviews Phillips Matthew H

Phillips Matthew H Reviews (4)

Vista Cars & Trucks takes any and all steps to offer competitive financing to all of our customersWe offer down payments as low as $with approved credit or In House Financing if needed as a last resortOur outside lenders do check credit however, this is the best offer for our customers if they qualifyIf approved, we offer special cash pricing to our customers even though they are financing, it's a way to ensure we can stay competitive in today's market and our customers get the very best pricingOn this particular vehicle it is advertised with down payments as low as $1299*This is disclosed as "All offers W.A.CPlus TT&LAll prices are cash plus tax, title and license or if down payment is listed then it is with approved credit.", unfortunately, Mr [redacted] did not qualify for Outside Financing (Bank Financing) so we offered In House Financing thru our In House lenderThe down payment was adjusted to $[redacted] which when Tax, Title and License is added totals $3,The only difference that was presented was an increase in down due to the fact Mr [redacted] did not qualify thru Bank Financing and an additional $was needed to use our No Credit Check In House Financing programOur In House lender does not check credit nor base their approvals on any credit history at allIn an effort to satisfy Mr [redacted] , I will offer the same low down payment of $[redacted] plus Tax, Title and License as advertised thru our In House lender with NO Credit CheckThe total down payment with TT&L included is $2,Hopefully, Mr [redacted] still gives us the opportunity to earn his business on the vehicle he is interested in at the advertised down payment he is willing to pay

The main issues faced with Vista Cars & Trucks are:
The prices are so over inflated, you are set up to literally never pay the vehicle offTheir standards of "working with you" is harassment at best, 20+ phone calls, text messages, etc this is not a professional standard of practiceI have never been in a situation where I was never allowed to talk to a representative that held my car loan, instead, I received a ton of stories that had nothing to do with my loan or my vehicle I spent nearly as much on repairs to the vehicle as I did paying on it Very nice cars, until you take a deep look under the hook and find the substandard repairs they make on them before the saleOverall, my time (with the exception of two young men with the company who were always straight forward with me) was not a pleasant one I will accept my responsibility where needed, however I was not set up for success This company practices are deplorable and if more people who deal with them say something about their experience, I am confident there will be a pattern of negativity and frustration

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  [Provide details of why you are not satisfied with this resolution.]
Regards,  The Detail's that Were Wrote is not What I was Told From Joey 2 Day's Before I went to purchase the vehicle he stated that I was guaranteed $1299 Down Payment Not As low as $1299 cause he wanted to up the downpayment and I said the website says $1299 and he went to check on the computer and said " oh yeahhh you are coreect just bring me that $1299 down payment and I can setup the car for you. Bring Check Stub's , Drivers license and & $1299 down and I asked him do you guy's do credit check? And he said no and I looked on there banner sign outside and he told me oh no sir no credit check here we do in house financing with all our vehicle's and then he proceeded to text me the day I was bringing my downpayment after I brought the essentials and he texted and said " Everything is Ready to Go the deal is Sealed Mr.[redacted]" and then I was late for work because I was excited to pickup the vehicle and once I got there he told me no and if I wanted the vehicle I would have to bring $3,5000 - $4000 to get the vehicle and I have very disatistfied I got my hopes up for nothing and I have a witness to attest to this

Vista Cars & Trucks takes any and all steps to offer competitive financing to all of our customers. We offer down payments as low as $599 with approved credit or In House Financing if needed as a last resort. Our outside lenders do check credit however, this is the best offer for our...

customers if they qualify. If approved, we offer special cash pricing to our customers even though they are financing, it's a way to ensure we can stay competitive in today's market and our customers get the very best pricing. On this particular vehicle it is advertised with down payments as low as $1299*. This is disclosed as "All offers W.A.C. Plus TT&L. All prices are cash plus tax, title and license or if down payment is listed then it is with approved credit.", unfortunately, Mr [redacted] did not qualify for Outside Financing (Bank Financing) so we offered In House Financing thru our In House lender. The down payment was adjusted to $1799* which when Tax, Title and License is added totals $3,472.51. The only difference that was presented was an increase in down due to the fact Mr [redacted] did not qualify thru Bank Financing and an additional $500 was needed to use our No Credit Check In House Financing program. Our In House lender does not check credit nor base their approvals on any credit history at all. In an effort to satisfy Mr [redacted], I will offer the same low down payment of $1299* plus Tax, Title and License as advertised thru our In House lender with NO Credit Check. The total down payment with TT&L included is $2,972.51. Hopefully, Mr [redacted] still gives us the opportunity to earn his business on the vehicle he is interested in at the advertised down payment he is willing to pay.

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