Philly Managed Real Estate Agency

I Contracted this management company to manage the maintenance and rental payment collection for my home in September of Rental payments are due on the 1st of each month, though considered late as of the 5thThe company consistently neglected to forward the rental payments, and they were each received between the 13th and 19th of each month, though they admit the residents paid on time.In reaching out to the Business Contact, Cathy, I was informed the reason was due to personal issues and being overwhelmed with other homeowner's accountsThis was every month for an entire year, which suggests that the company is disorganized and/or understaffedThe second issue is that the owner is to be informed about any maintenance requests submitted by the tenant that result in repair, as the costs are deducted from the owner's portion of the rent paymentA repair was made, costs were deducted from the monthly payment, though the owner (me) didn't find out until the payment was received m