I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.The EPA pesticide investigator has an active investigation ongoing about this company and this incidentThe poison was left outside of the home and incorrect spraying inside the home was also performedThe company did return my payment of $dollarsUnfortunately my vet bills were closer to $I was not trying to get more moneyJust pay my vet bill!! My dog almost diedAfter sending him the receipts from vets, he has agreed to pay the remaining vet billsHe has also told the investigator for the EPA several different versions of the incident which have all turned out to be falseSince this investigation is still ongoing I will not submit any other commentsThank you for letting me get my complaint out for the public to see so no other pets may be harmed.
Regards,
*** ***
ln response to the complaint made to you all concerning the service we provided her for the control of rodents, we did not leave any rodenticide out so that any pet could be harmed. The only way her pet could have eaten the poison is if the rodent dragged the rodenticide out from...
under the dwelling or if the rodent had access to the mein level of the dwelling and dropped some of the poison in anarea her pet could have had access to, but as a customer convenience, we returned the money we were paid for the 2 services provided, which was a total of $160, which should have covered her vet bill completely. We are sorry this happened, but we feel we did our part to rectify the problem, but it seems the person was not satisfied with us paying her vet bill and wanted more money.If we can be of further assistance clearing this matter up, please let me know.Jack W. Cook, Jr.Owner###-###-####
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.The EPA pesticide investigator has an active investigation ongoing about this company and this incidentThe poison was left outside of the home and incorrect spraying inside the home was also performedThe company did return my payment of $dollarsUnfortunately my vet bills were closer to $I was not trying to get more moneyJust pay my vet bill!! My dog almost diedAfter sending him the receipts from vets, he has agreed to pay the remaining vet billsHe has also told the investigator for the EPA several different versions of the incident which have all turned out to be falseSince this investigation is still ongoing I will not submit any other commentsThank you for letting me get my complaint out for the public to see so no other pets may be harmed.
Regards,
*** ***
ln response to the complaint made to you all concerning the service we provided her for the control of rodents, we did not leave any rodenticide out so that any pet could be harmed. The only way her pet could have eaten the poison is if the rodent dragged the rodenticide out from...
under the dwelling or if the rodent had access to the mein level of the dwelling and dropped some of the poison in anarea her pet could have had access to, but as a customer convenience, we returned the money we were paid for the 2 services provided, which was a total of $160, which should have covered her vet bill completely. We are sorry this happened, but we feel we did our part to rectify the problem, but it seems the person was not satisfied with us paying her vet bill and wanted more money.If we can be of further assistance clearing this matter up, please let me know.Jack W. Cook, Jr.Owner###-###-####