Phils AutoHouse

Initial Business Response / [redacted] (1000, 8, 2015/07/15) */ TO WHOM THIS MAY CONCERN; THE SALE OF A SUBARU VEHICLE TO THE COMPLAINING USA [redacted] 'S BRO ER [redacted] ,PRIOR TO HIS DEATH.MR[redacted] HAD TAKEN DELIVERY OF THE CAR MONTHS PRIOR TO HIS DEATH AND HAD DRIVEN THE CAR FROM [redacted] TREE,CATO LONG BEACH,WHERE HAS A FISHING BUSINESS_AFTER MONTHS HE HAD BROUGHT THE CAR BACK AND ASKED TO HAVE VEHICLE CHECKED OUT FOR LOSING COOLANT.' DID AT NO CHARGE AND FOUND A CYLINDER HEAD ISSUE.MR_ [redacted] SATE:1,HE WOULD PROVIDE THE CYL.HEADS AND PARTS TO REPAIR CAR,IF I WOULD WORK WITH HIlvi,WHICH I AGREED TQ.I SPOKE TO HIM A WEEK PRIOR TO HIS PASSINGrAND HE MENTIONED HE HAD'NT HAD TIME TO PICKUP PARTS.AFTER HIS PASSING HIS SISTER [redacted] CAME TO MY OFFICE WITH HIS TITLE TO THE CAR,AND ASKED IF I COULD FORGIVE THE DEBT HER SISTER-IN-LAW HAD WITH US ON ANOTHER CAROF THEIRS TOTALLING $97100.SHE WOULD THEN GIVE ME THE TITLE TO THE SUBARUI AGREED.' WAS CALLED OUT OF THE OFFICE FOR JUST A MINUTE AND WHEN I CAME BACK IN,I NOTICED THE TITLE OF THE SUBARU WAS NO LONGER ON MY DESKIASKED USA [redacted] FOR THE TITLE AND SHE SAIDVSHE DID'NT KNOW WHAT HAPPENED TO IT.AFTER CONTINUED ASKING,SHE FINALLY OPENED HER PURSE AND GAVE ET BACKL!AFTER SHE LEFT I COULD'NT FIND THE KEYS,SI HAD A NEW ONE MADE.THAT'S YOUR [redacted] !!!!THE SISTER-IN-LAWS DEBT HAS BEEN FORGIVEN AND WE'VE MET SINCE AND I MENTIONED TO HER IF THERE'S ANYTHING I CAN DO IN THE FUTURE TO HELP HER,THAT ID BE WILLING TO WORK WITH HER ON ANY NEEDED REPAIRS TO HER CAR.GOD'S BLESSINGS TO YOU AND YOURS, [redacted] AND ALL!!! Initial Consumer Rebuttal / [redacted] (4200, 12, 2015/07/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) Phil is correct in that he DID indeed pick up the repair tab for ***'s car and the price of those repairs looked correct on this email+ = totalI have no receipt RE this, but I remember The added repairs done to the Mitsubishi knocks back the amount owed to $ Please note change Patently untrue are the above statements that: ! The car ran for monthsNopeIt broke down at Terminal Island and [redacted] was stuck there for weeks because of itNo diceThe thing broke down immediately...AND it was never fixed for monthsThis is the reason I got peeved enough to challenge the settlement [redacted] was the one who paid [redacted] for the Subaru?[redacted] knows the story of my blowing up the engine due to the failure of the water pump and that I had the cash for a replacement carI was the one who bought [redacted] the Subaru from ***My bank statement shows the debit [redacted] needs to submit the bill of sale to check the date against the debit on my bank account I never SOLD [redacted] a car??...perhaps he needs to reword? The WAS donated to [redacted] to do with whatever he pleasedIt is running againI saw it in Twentynine Palms in late June It was unreasonable and very inconvenient that [redacted] was forced to drive the old pickup that broke down a lot...since I just paid for a Subaru that had turned out to be a lemon and was never repaired either!! Final Business Response / [redacted] (4000, 18, 2015/07/27) */ GODS BLESSINGS TO ALL!! AS YOU'VE READ LISAS RESPONSE TO THE LETTER,YOU'LL NOTICE SHE CONTINUALLY CHANGES HER STORY.I'M DONE WITH THIS [redacted] ISSUE.I'VE NOT ONLY FORGIVEN MARCS WIDOW HER DEBT,BUT HAVE ALSO OFFERED ANY FUTURE HELP TO HER (MARCS WIDOW).THANKS TO EVERYONE INVOLVED IN THIS CASE,AND GOD'S BLESSINGS [redacted] (PHILS AUTOHOUSE) IN BUSINESS YEARS!!! Final Consumer Response / [redacted] (4200, 21, 2015/07/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) "Blessings" aside, [redacted] sold my brother a car-which I paid for-that had a water pump problem [redacted] was aware of the problem but did not fix the pump prior to the saleThe car broke down immediately and Marc was stuck at LA harbor for weeks because of it [redacted] gave me $and forgave a repair job, but this is not enough considering the extent of the inconvenience it causedI have not "Changed my story" at all [redacted] wound up with Subaru's and $Subtract the total reparations already paid, and that leaves leaves $I will settle for

Initial Business Response /* (1000, 8, 2015/07/15) */
TO WHOM THIS MAY CONCERN; THE SALE OF A 2000 SUBARU VEHICLE TO THE COMPLAINING USA [redacted]'S BRO ER [redacted],PRIOR TO HIS DEATH.MR.[redacted] HAD TAKEN DELIVERY OF THE CAR 3 MONTHS PRIOR TO HIS DEATH AND HAD DRIVEN THE CAR FROM [redacted] TREE,CA. TO...

LONG BEACH,WHERE HAS A FISHING BUSINESS_AFTER 2 MONTHS HE HAD BROUGHT THE CAR BACK AND ASKED TO HAVE VEHICLE CHECKED OUT FOR LOSING COOLANT.' DID AT NO CHARGE AND FOUND A CYLINDER HEAD ISSUE.MR_[redacted] SATE:1,HE WOULD PROVIDE THE CYL.HEADS AND PARTS TO REPAIR CAR,IF I WOULD WORK WITH HIlvi,WHICH I AGREED TQ.I SPOKE TO HIM A WEEK PRIOR TO HIS PASSINGrAND HE MENTIONED HE HAD'NT HAD TIME TO PICKUP PARTS.AFTER HIS PASSING HIS SISTER [redacted] CAME TO MY OFFICE WITH HIS TITLE TO THE CAR,AND ASKED IF I COULD FORGIVE THE DEBT HER SISTER-IN-LAW HAD WITH US ON ANOTHER CAR. OF THEIRS TOTALLING $97100.SHE WOULD THEN GIVE ME THE TITLE TO THE SUBARUI AGREED.' WAS CALLED OUT OF THE OFFICE FOR JUST A MINUTE AND WHEN I CAME BACK IN,I NOTICED THE TITLE OF THE SUBARU WAS NO LONGER ON MY DESKIASKED USA [redacted] FOR THE TITLE AND SHE SAIDVSHE DID'NT KNOW WHAT HAPPENED TO IT.AFTER CONTINUED ASKING,SHE FINALLY OPENED HER PURSE AND GAVE ET BACKL!AFTER SHE LEFT I COULD'NT FIND THE KEYS,S0 I HAD A NEW ONE MADE.THAT'S YOUR [redacted]!!!!THE SISTER-IN-LAWS DEBT HAS BEEN FORGIVEN AND WE'VE MET SINCE AND I MENTIONED TO HER IF THERE'S ANYTHING I CAN DO IN THE FUTURE TO HELP HER,THAT ID BE WILLING TO WORK WITH HER ON ANY NEEDED REPAIRS TO HER CAR.GOD'S BLESSINGS TO YOU AND YOURS,[redacted] AND ALL!!!
Initial Consumer Rebuttal /* (4200, 12, 2015/07/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Phil is correct in that he DID indeed pick up the repair tab for [redacted]'s car and the price of those repairs looked correct on this email. 945.00 + 500.00 = 1450.00 total. I have no receipt RE this, but I remember.
The added repairs done to the Mitsubishi knocks back the amount owed to $550.00.
Please note change.
Patently untrue are the above statements that:
! The car ran for 2 months. Nope. It broke down at Terminal Island and [redacted] was stuck there for weeks because of it. No dice. The thing broke down immediately...AND it was never fixed for months. This is the reason I got peeved enough to challenge the 500.00 settlement.
2. [redacted] was the one who paid [redacted] for the 1997 Subaru?...[redacted] knows the story of my blowing up the engine due to the failure of the water pump and that I had the cash for a replacement car. I was the one who bought [redacted] the 1997 Subaru from [redacted]. My bank statement shows the debit.
[redacted] needs to submit the bill of sale to check the date against the debit on my bank account.
3. I never SOLD [redacted] a car??...perhaps he needs to reword?
4. The 1996 WAS donated to [redacted] to do with whatever he pleased. It is running again.. I saw it in Twentynine Palms in late June.
It was unreasonable and very inconvenient that [redacted] was forced to drive the old pickup that broke down a lot...since I just paid for a 1997 Subaru that had turned out to be a lemon and was never repaired either!!
Final Business Response /* (4000, 18, 2015/07/27) */
GODS BLESSINGS TO ALL!!
AS YOU'VE READ LISAS RESPONSE TO THE LETTER,YOU'LL NOTICE SHE CONTINUALLY CHANGES HER STORY.I'M DONE WITH THIS [redacted] ISSUE.I'VE NOT ONLY FORGIVEN MARCS WIDOW HER DEBT,BUT HAVE ALSO OFFERED ANY FUTURE HELP TO HER (MARCS WIDOW).THANKS TO EVERYONE INVOLVED IN THIS CASE,AND GOD'S BLESSINGS.
[redacted]
(PHILS AUTOHOUSE)
IN BUSINESS 23 YEARS!!!
Final Consumer Response /* (4200, 21, 2015/07/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
"Blessings" aside, [redacted] sold my brother a car-which I paid for-that had a water pump problem. [redacted] was aware of the problem but did not fix the pump prior to the sale. The car broke down immediately and Marc was stuck at LA harbor for weeks because of it. [redacted] gave me $500.00 and forgave a 960.00 repair job, but this is not enough considering the extent of the inconvenience it caused. I have not "Changed my story" at all. [redacted] wound up with 2 Subaru's and $2000.00. Subtract the total reparations already paid, and that leaves leaves $550.00. I will settle for 500.00.