pHion Reviews (4)
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Description: Vitamins & Food Supplements, Health & Medical - General, Water - Bottled & Bulk, Health & Diet Food Products - Wholesale & Manufacturing, Testing Apparatus, Health & Diet Products - Retail
Address: 14362 N Frank Lloyd Wright Blvd Ste 1000, Scottsdale, Arizona, United States, 85260-8847
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It turns out, we already refunded this customer on 8/7/via a company check, which I have attached a copy of the cancelled check to this email, which the customer cashed on 8/13/Not sure what else needs to be done here Please let me know if you need any additional informationKind Regards,
It turns out, we already refunded this customer on 8/7/15 via a company check, which I have attached a copy of the cancelled check to this email, which the customer cashed on 8/13/15. Not sure what else needs to be done here. Please let me know if you need any additional...
information. Kind Regards,
It turns out, we already refunded this customer on 8/7/15 via a company check, which I have attached a copy of the cancelled check to this email, which the customer cashed on 8/13/15. Not sure what else needs to be done here. Please let me know if you need any additional...
information. Kind Regards,
Review: I had purchased a PHion Balance PHion pH Booster Kit manufactured by this company from [redacted]. This product has been advertised to make water alkaline. I used this product as per directions on it. Upon testing, I found that the pH of water did not change. I did a few more tests and the result was the same. Next I tested the actual product without diluting it with water. Again, my tests confirmed that even the concentrate did not alter pH.
I contacted their customer service and was told very clearly that "we are not able to issue a refund as your purchase was made directly through [redacted]". How does my purchasing their product from [redacted]
How does me buying their product from [redacted] release the manufacturer from their obligations? Should their product not work as advertised?
This company is misleading consumers with false claims.Desired Settlement: I want the company to refund my purchase and stop misleading consumers.
Business
Response:
It turns out, we already refunded this customer on 8/7/15 via a company check, which I have attached a copy of the cancelled check to this email, which the customer cashed on 8/13/15. Not sure what else needs to be done here. Please let me know if you need any additional information. Kind Regards,