Phoenix Area Skydiving

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response
made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
Arturo C***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
Arturo C***

I apologize for the difficulty you have had in contacting usWe have discovered a problem with our phone line, and particularly voice messagesWe are working to correct this problemI also apologize for the email response you receivedThat is not how we want our sales team to respond and we will
be working with this person directlyThe responder should have called you at the number you provided rather than sending an email back

Please ask the customer to email me directly at [redacted]

Please ask the customer to email me directly at [redacted]

I apologize for the difficulty you have had in contacting us. We have discovered a problem with our phone line, and particularly voice messages. We are working to correct this problem. I also apologize for the email response you received. That is not how we want our sales team to respond and we will...

be working with this person directly. The responder should have called you at the number you provided rather than sending an email back.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

Better Business...

Bureau:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Arturo C[redacted]