Phoenix Asian Cuisine

Initial Business Response / [redacted] (1000, 9, 2016/05/23) */ Ms [redacted] I'm sure you are already aware of this but the $was already returned to your card on the day of the transaction on May 12, I already confirmed this with our credit card processing companyHad you given us a call to confirm this we would have informed this to you We are a family owned business of over years of experienceI have not banned a single person from dining with us before but there is a first time for everything and you are certainly no longer welcome to dine at our facility Your reputation proceeds you and you are well known among our staff and supervisors to be rude and impossible to pleaseJust a suggestion: when you frequently dine at the same restaurant it's courteous to tip your servers for their service Initial Consumer Rebuttal / [redacted] (2000, 11, 2016/05/24) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 9, 2016/05/23) */
Ms. [redacted]. I'm sure you are already aware of this but the $30.16 was already returned to your card on the day of the transaction on May 12, 2016. I already confirmed this with our credit card processing company. Had you given us a call...

to confirm this we would have informed this to you.
We are a family owned business of over 30 years of experience. I have not banned a single person from dining with us before but there is a first time for everything and you are certainly no longer welcome to dine at our facility.
Your reputation proceeds you and you are well known among our staff and supervisors to be rude and impossible to please. Just a suggestion: when you frequently dine at the same restaurant it's courteous to tip your servers for their service.
Initial Consumer Rebuttal /* (2000, 11, 2016/05/24) */
(The consumer indicated he/she ACCEPTED the response from the business.)