Phoenix Baptist Hospital & Medical Center Inc

Never been ashamed n angry at the same time in a hospital before. Than what i've experience at P.B.H. my PA told me I wasn't having an allergic reaction.but I knw my body n told him yes I'm. N he whn of to give me some pills for it. I proceeded to allow him to check my...... , as it was my first time being at this particular hospital n my last, I ask him where the bathroom at? N he stood to the door n pointed n he left befor I had the chance to say down the hall? three RN came to me at different times asking me the same question whn another NR already took my.....it was disorganized I figured none of them new wht they were doing because according to them things were'nt being written down on the bord, they disrespected me n my privacy. P.A made a mistake with my personal stuff, but came in minutes later saying oh urs is still da same n didn't apologize. on my way out I was laugh at in fornt of my face by those who work there because I requested to see my info on the computer. N yes I did cry when I got home.n call my insurance company too.

In response to the complaint listed above, we have worked with Mr. [redacted] directly to resolve this issue. The refund that Mr. [redacted] was expecting has been issued to him and we are pending confirmation that he has received the check.
If you need additional assistance with the resoltuion of...

this matter, please contact my Collections Manager [redacted] at ###-###-####.

I went in there today they rolled there eyes at me and would not help me so I left

In response to the complaint listed above, we have worked with Mr. [redacted] directly to resolve this issue. The refund that Mr. [redacted] was expecting has been issued to him and we are pending confirmation that he has received the check.
If you need additional assistance with the resoltuion of...

this matter, please contact my Collections Manager [redacted] at ###-###-####.

I went in there today they rolled there eyes at me and would not help me so I left

Never been ashamed n angry at the same time in a hospital before. Than what i've experience at P.B.H. my PA told me I wasn't having an allergic reaction.but I knw my body n told him yes I'm. N he whn of to give me some pills for it. I proceeded to allow him to check my...... , as it was my first time being at this particular hospital n my last, I ask him where the bathroom at? N he stood to the door n pointed n he left befor I had the chance to say down the hall? three RN came to me at different times asking me the same question whn another NR already took my.....it was disorganized I figured none of them new wht they were doing because according to them things were'nt being written down on the bord, they disrespected me n my privacy. P.A made a mistake with my personal stuff, but came in minutes later saying oh urs is still da same n didn't apologize. on my way out I was laugh at in fornt of my face by those who work there because I requested to see my info on the computer. N yes I did cry when I got home.n call my insurance company too.