Phoenix Construction

I am so sorry that this customer has had a negative experience with our company In review of the situation, I see that we have now paid the customer for all referrals that were outstanding In reference to the light bulbs; we had a breakdown in communication Our Customer Service team is contacting the customer today to get the information and the bulbs and doorbell will be ordered today I would anticipate that we should be able to have the work completed in business days I will also have our Customer Relations Manager reach out to him and see if there is anything else we can do I again apologize to the customer on behalf of the company for the delay We will have it rectified shortlyBest Regards, [redacted] Chief Customer OfficerPosiGen