Phoenix Detailing

Revdex.com: At this time, I have not been contacted by Phoenix Detailing regarding complaint ID [redacted] In fact, the issue has gotten a lot worseDuring a routine maintenance visit, the dealership found significant electrical damage under my hood that they feel was caused by the detailer not protecting electrical prior to cleaningSo far, I have spent $ [redacted] on repairs and the dealer feels there will be more in the near future I have attempted additional contact with the company and was hung up on each timeThey continue to post on area buy sell and trade sites on Facebook for their servicesRegards, [redacted]

Revdex.com:
At this time, I have not been contacted by Phoenix Detailing regarding complaint ID [redacted].
In fact, the issue has gotten a lot worse. During a routine maintenance visit, the dealership found significant electrical damage under my hood that they...

feel was caused by the detailer not protecting electrical prior to cleaning. So far, I have spent $[redacted] on repairs and the dealer feels there will be more in the near future. 
I have attempted additional contact with the company and was hung up on each time. They continue to post on area buy sell and trade sites on Facebook for their services. Regards,
[redacted]

Review: Business advertised on Facebook buy, sell and trade sites for $** auto detailing. I scheduled through private message on facebook for my vehicle to have the detailing done on 8/23. They took my care and brought it back looking great. During post-service inspection I pointed out to the delivery person that the wrong mats were put into my car. She stated she would bring the right ones the next morning. I didn't get them so I messaged again through Facebook and got no response. I called and got no response. I then went to their shop and was given the correct driver side mat but none of the others were there anymore. They promised me they would contact the other customers and find my mats to return them that day or the next. Today I still have yet to receive my mats and attempted to contact them again. They blocked me on Facebook and my phone number. About a half hour ago, they pulled into my driveway and threw a mat out and pulled back out and took off. This mat is also not mine. I have no way to contact them now and don't want an altercation so I will not go to the business. I contacted other customers through the BST sites they had posted in and found that I am not the only one this happened to.Desired Settlement: I want my mats back or the total cost of new ones reimbursed to me.

Consumer

Response:

At this time, I have not been contacted by Phoenix Detailing regarding complaint ID [redacted].

In fact, the issue has gotten a lot worse. During a routine maintenance visit, the dealership found significant electrical damage under my hood that they feel was caused by the detailer not protecting electrical prior to cleaning. So far, I have spent $[redacted] on repairs and the dealer feels there will be more in the near future.

I have attempted additional contact with the company and was hung up on each time. They continue to post on area buy sell and trade sites on Facebook for their services.

Regards,