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Phoenix Knowledge Ventures, LLC

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Reviews Phoenix Knowledge Ventures, LLC

Phoenix Knowledge Ventures, LLC Reviews (3)

There is next to no contact between office and customer Ten days after I mailed in the contract I had to call to see if they received it They need a flexible schedule but do not let you know if they are unable to come on the day scheduled Then they show up unscheduled The foreman arrived with an attitude of indiference I contracted to have the dead branches taken out of a tree and had to tell them they hadn't completed the work After returning to that tree and removing what they could reach, the foreman did not want the worker to clean the debri beyond the larger branches I contracted with them because they had the equipment to deal with branches near electric wires All other clewas done neatly There mobile machine does put grooves in the lawn

There is next to no contact between office and customer. Ten days after I mailed in the contract I had to call to see if they received it. They need a flexible schedule but do not let you know if they are unable to come on the day scheduled. Then they show up unscheduled. The foreman arrived with an attitude of indiference. I contracted to have the dead branches taken out of a tree and had to tell them they hadn't completed the work. After returning to that tree and removing what they could reach, the foreman did not want the worker to clean the debri beyond the larger branches. I contracted with them because they had the equipment to deal with branches near electric wires. All other clean-up was done neatly. There mobile machine does put grooves in the lawn.

Horrible service, do not use them for any reason. Did not have a contract with our neighbor, while trimming another neighbors yard came over to my tree and began cutting branches without getting our approval. When my husband told them to stop they told him to go in the house and mind his own business, as well as there was a group of guys cheering on the guy cutting the branches to upset my husband. When I called and talked to the owner he did nothing, but said they could cut them, and tried to tell me what was what. Proper business would be to have a contract with the person, make sure that the person who's tree is being cut is aware, and also do a good job. The tree has a gaping whole in the middle, a beautiful 50+ year old silver maple now will probably die due to the poor skills of this company. They can guarantee if the tree dies they will be be compensating use for that tree

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