This company has the absolute WORST customer service possible It takes more than two weeks for them to answer any questions, if they call back at all I had to submit four messages and three E-Mails to no avail, finally I called to speak to a supervisor and was told the person was no longer working with the building I live in The company never informed me after two weeks of trying to contact someone that I needed to contact someone else Again...WORST customer service I have ever encountered
This company has the absolute WORST customer service possible It takes more than two weeks for them to answer any questions, if they call back at all I had to submit four messages and three E-Mails to no avail, finally I called to speak to a supervisor and was told the person was no longer working with the building I live in The company never informed me after two weeks of trying to contact someone that I needed to contact someone else Again...WORST customer service I have ever encountered
Do your selves a favor by not contracting Phoenix Management This company is everything you do not want as a management company