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Phoenix Recycling, Inc.

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Phoenix Recycling, Inc. Reviews (2)

Phoenix Recycling has rejected the load from the complainant of PO# [redacted] from 4-22-15 that was made for 40,000 lbs of "Polypro, PC/ABS Purge Patties Clean, No Trash, Dirt, etc." on the basis that it was only 12,000 lbs total consisting of primarily trash: large mildew stained/moldy cardboard...

adhered onto small plastic patties delivered in moldy dilapidated boxes. This can be seen in the 4 pictures attached. In addition to the extremely cardboard laden purges, other trash such as film, bottles and loose paper are found inside. The material is not in a recyclable condition, and would yield at best 6,000 lbs of mixed purge with a day's worth of effort from 2 warehouse men. The complainant states that she mentioned in advance the load contained "Cardboard", but stated when asked verbally that it was a small amount. When brought to her attention by us, after the load arrived, that the purges were absolutely loaded with cardboard, she denied it multiple times and made us take pictures to verify this. In her Revdex.com complaint, she even states "I did not know how much cardboard was in the complete load". To not view the material before sale is an absolute lack of due diligence, and it is unreasonable to think that in any way what was received from the complainant even remotely resembles the earlier representation. We rejected the material immediately and stated our reasons why. We were even kind enough to provide the pictures and offer to allow her to pick up her trash if she wanted it. In the sales process, we were competing against another very interested company, but after the load was rejected, she had no other options available. She mentions that we want to charge dumping fees. This is correct, but only if left here, which is what she threatened to do in our last conversation. Recyclers are not dumping grounds. We are not a landfill, and if companies or individuals intend to sell their plastics, they need to: know what it is that they are selling, provide reasonable expectations to the recycler in advance, and provide accurate weights. Recyclers sell their loads in full container quantities, which is 40,000 lbs. Under that amount, the material will have to sit to be accumulated. Premiums are paid for full container/trailer loads, but at 6,000 lbs, clean material is usually dropped off for free or a very small payable amount, and that's if it is clean. Lastly, the complainant asks for a $.06 / lb as a settlement. That number is drawn completely out of thin air, with no reason to suggest why this would be fair market value of the real product to either company. It may seem fair to her, but it is just grasping at straws and has no basis in reality.

Review: We canceled recycling service in January of this year. We received an e-mail in July asking for funds for six months of recycling pickups, that we did not receive. We had not received any communication regarding missed recycling pick-ups prior to that time. We are now being threatened with the matter being refered to a collection service.Desired Settlement: We would like the firm to cease attempts to collect funds that they are not due.

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To Whom It May Concern,

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Description: Recycling Services, Environmental & Ecological Services

Address: 3900 N. Causeway Blvd.  Suite 1200, Metairie, Louisiana, United States, 70002

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www.phoenixrecycling.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Phoenix Recycling, Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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