***DOCUMENT ATTACHED [redacted] I am writing this in response to a complaint filed by [redacted] , against [redacted] **d Phoenix Woodworking LLCWe strongly deny the claim of [redacted] [redacted] contacted us with the intent of purchasing new cabinets for her homeWe had many conversations with her regarding the cabinets, the size, color, location and the timing of this jobWhen we were discussing the price of the cabinets, she made it clear that she couldn't afford our regular priceThe cabinets as designed came to a total of $11,to which [redacted] said it was too muchWe negotiated the final price and offered to do the job for $5,AND she was required to find us other large cabinet jobs [redacted] agreed to this price, and the requirement of finding us jobsTo date [redacted] has only paid $4,We have requested many times that she finish paying the $5,which would only be $1,more [redacted] has refused to do soDespite our company policy,we went ahead and built all the cabinets, delivered them, and installed themThere are things that need to be done to finish the cabinet installWe need to install the drawer guides, attach the doors, and drawer fronts, toe kicks, and other trim.We could finish the job in a one day time, but [redacted] is in breach of the contract and refuses to pay the last $1,In addition, [redacted] is still required to find us one more large cabinetjobWe have made many attempts to contact [redacted] to arrange payment, and set up a time for us to finish the jobIn fact we contacted her on August 11th in an attempt to finish this jobShe refused to speak to us, or make paymentWe have told her that we will not finish the job until the payment is made [redacted] knew our requirements up front, and agreed to the termsWe went out of our way to assist her, made changes to our policy to allow us to build her cabinets, and get them installed prior to payment We do not feel that we are in the wrongShe has filed this complaint in retaliation to us asserting a mechanics lien against her homeShe was advised that we were going to turn this over to our attorney with intention of the lien, and then she filed this reportThis complaint should be removed and dismissed due to the facts stated above of [redacted] breaching the contract and refusing to pay
***DOCUMENT ATTACHED [redacted] I am writing this in response to a complaint filed by [redacted] , against [redacted] **d Phoenix Woodworking LLCWe strongly deny the claim of [redacted] [redacted] contacted us with the intent of purchasing new cabinets for her homeWe had many conversations with her regarding the cabinets, the size, color, location and the timing of this jobWhen we were discussing the price of the cabinets, she made it clear that she couldn't afford our regular priceThe cabinets as designed came to a total of $11,to which [redacted] said it was too muchWe negotiated the final price and offered to do the job for $5,AND she was required to find us other large cabinet jobs [redacted] agreed to this price, and the requirement of finding us jobsTo date [redacted] has only paid $4,We have requested many times that she finish paying the $5,which would only be $1,more [redacted] has refused to do soDespite our company policy,we went ahead and built all the cabinets, delivered them, and installed themThere are things that need to be done to finish the cabinet installWe need to install the drawer guides, attach the doors, and drawer fronts, toe kicks, and other trim.We could finish the job in a one day time, but [redacted] is in breach of the contract and refuses to pay the last $1,In addition, [redacted] is still required to find us one more large cabinetjobWe have made many attempts to contact [redacted] to arrange payment, and set up a time for us to finish the jobIn fact we contacted her on August 11th in an attempt to finish this jobShe refused to speak to us, or make paymentWe have told her that we will not finish the job until the payment is made [redacted] knew our requirements up front, and agreed to the termsWe went out of our way to assist her, made changes to our policy to allow us to build her cabinets, and get them installed prior to payment We do not feel that we are in the wrongShe has filed this complaint in retaliation to us asserting a mechanics lien against her homeShe was advised that we were going to turn this over to our attorney with intention of the lien, and then she filed this reportThis complaint should be removed and dismissed due to the facts stated above of [redacted] breaching the contract and refusing to pay