Photo Eye Books & Prints

To Whom it may concern: We were sorry & surprised that the windshield was broken when the customer came to pick up their vehicleOur technician noticed it was broken when he pulled it in the shop to start repairs, but he thought nothing of it, since the damages to be repaired were on the
rear bumper and body of the vehicleWhen Mrs*** politely pointed it out to our body shop manager, Tammy, she found what appears to be a rock chip/pit where the crack originated fromWith the fluctuating weather temperatures (warm days, cold evenings, and some early spring snow fall) rock chips in windshields tend to crack, so this is obviously a common problem here in ColoradoHowever, after talking to Mr*** and appreciating the way he approached the situation, and also the fact that he trusted us with the repairs on his vehicle in the first place, we are going to be replace the windshield for them