Phyllis Lynn Insurance

Initial Business Response /* (1000, 7, 2015/10/06) */
In response, the customer has failed to provide us the proper documents showing the hood was paintedThe truck had been painted over years ago and we do not have the records anymoreWe are only required to keep them for yearsWe have
gotten several new computer systems since then and do not have access to the old claimsThe customer provided documents from AAA but the hood was never painted under that loss
He also states he spoke w/*** the owner, *** is not the owner, the owner is *** ***
Initial Consumer Rebuttal /* (3000, 9, 2015/10/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I faxed over another copy of original paint job for complete paint job on truck ..They called me and made appt to bring truck in to paint hood on November 2nd....Thank you for your help and Ihope all goes well as this has been a hassle for me and you....Thx again
*** ***
ps clicked no because it hasnt been done yet