Complaint: [redacted] I am rejecting this response because: There are no specified dates of contact or methods of contact previous to my calling them after finding it on my credit.There are only two years remaining for these debts before they have to remove them by lawI would rather have them on my report for more years than pay this company a dimeThey're accusing me of lying and the company has other [redacted] feedback that have similar complaints about the way the poor customer service and unethical business practicesSincerely, [redacted]
Several accounts have been placed in our office for Consumer [redacted] ( [redacted] ) The first one was on3/11/08, and a judgment was issued for this account on 11/24/A secondaccount was placed on 2/23/and a third on 4/14/The total amount due inour office for [redacted] as of 5/18/is $1,582.97.Our office made several attempts to resolve these accounts with [redacted] over the yearsOn 3/31/our office received an email from [redacted] askingus to write off the account due to the inability to pay the accountsOurrepresentative called [redacted] and reviewed the account in our office,including the judgment [redacted] stated there was no money availableto pay the accountsOn 4/22/our office received another email from Consumer [redacted] again requesting our office to write off the accountsOurrepresentative contacted [redacted] and again confirmed our office wouldnot be able to fulfill the request to write off the accountsOn 4/23/ [redacted] sent an email offering to pay $permonth on all three accountsOur representative notified [redacted] thatwe were not be able to accept the $10per month as an agreeable payment plan, but that we would apply all paymentsthat were sent in to the accounts and once the accounts were paid in full, thethree major credit bureaus would then be notified of the paid in full statusTen dollars per month is not an acceptable payment arrangementOn thisschedule, it would take over years to pay off this account and this does nottake into consideration the accruing interestWe would not accept thisarrangement; [redacted] circumstances may change in the future and wewould bound to the $per month payment arrangementHowever, as ourrepresentative told [redacted] , we would apply any payment to heraccount that was sent into our officeIn terms of [redacted] accusations regarding hearing otherrepresentatives demeaning and yelling at clients on the phone; this is notaccurateOur company has been in business for over years and we have anopen environment where conversations are monitored and the type of behavior [redacted] is describing is not tolerated [redacted] has not made any payments on the accounts listed inour office since 3/11/If you have any further questions, please contactour officeAdditionally, it was stated this was the second notice our officereceived regarding this complaint; our records reflect this is the firstnoticePlease let us know when the first notice was sent so we can confirm theinformation used for the notification
Our office is not and has not threatened Ms [redacted] We have informed Ms [redacted] of the process and have told her we will apply any payment she provides to our office to her outstanding balancesPlease see previous responses for further detail
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me This has been handled.Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: Please see attached documentSincerely, [redacted] RE: Revdex.com Complaint ID # [redacted] To Whom It May Concern, This is in rebuttal of the erroneous assertions provided to the Revdex.com by Dennis A [redacted] of the Physicians and Dentists Credit Bureau dba P&D Collection and [redacted] History: We were contacted by [redacted] in by letter asking for payment for towing and impound fees for a vehicle we had sold months priorI had several phone conversations with [redacted] at that time indicating I did not intend to pay because the vehicle was not mine at the time it was towed, and had not been mine for some timePrior to this, and prior to the vehicle having been towed I had been contacted by the Lynnwood Police Department indicating that they were looking for the vehicle in relation to some nefarious activityThey were informed at that time that the vehicle had been sold some time priorAfter the vehicle was towed we were contacted by both WSP and the Pierce County Sheriff's department inquiring about sameAll were given the same information, essentially that the vehicle had been sold prior to the interest by police agenciesPolice agencies keep records of contact with the public so this information is verifiableFollowing my contact with [redacted] I faxed them a photocopy of the bill of safe predating its involvement with the vehicleDuring our conversations they threatened to sell the vehicle to recoup their loss on the vehicleI indicated again that the vehicle was not mine and they were free to do as they chose as I had no claim toward it, nor was I responsible for it in any wayI heard nothing further from them for years and assumed the matter was settledIt was then that I was contacted by the law offices of [redacted] regarding the same matter on behalf of [redacted] I responded in the same way I had years prior to [redacted] only this time with a certified letter (copy of same included in my initial complaint to Revdex.com} I heard nothing further for weeks short of another year so again assumed that the parties, having made unsuccessful attempts to garner payment from someone who did not owe the debt had finally realized they were barking up the wrong treeRebuttal: Please understand that we are now years beyond the vehicle having been towedWhile I still have electronic copies of my correspondence, I no longer even recall the name of the individual purchasing the vehicle, nor do I have any of the hard copy documents referred toI suspect that this is what the pirates seeking to separate me from my money are counting onThey do not care that it was not my vehicle when it came into their possessionAll they care about is that they believe they have found another sucker who they can coerce and frighten into covering not only their costs, but providing them with profit and interest for their unfortunate circumstance regarding the vehicle in questionThey have not considered the disruption to my life in having to spend my time defending myself against their usurious intentThey have not mentioned that they no doubt they sold the vehicle long ago to recoup what they had invested in in it terms of time, gasoline for their tow truck, wages for the driver, and storageNor have they subtracted those earnings from the money they say I oweNo they'll just consider that they cherry on top of their rip offThey just want my money, not because they think I owe it, but because they think they can get it by using threats of legal action to their advantageNot because it is fair, just, or correct, but just because they canIf they thought that I actually owned the vehicle when it was towed, they would have come after me years agoNo, they know it was not my vehicleSo they just waited long enough for me to have forgotten about it to the extent that they could extort their pound of flesh from me since they were unable to do so from the arrested felon who actually owned the vehicle, and who had it in his possession, along with a car full of stolen property at the time of his arrestMrA [redacted] provided you dates of contact and scrambled the content of those contacts to make himself look blameless in having ignored the directions he received from me regarding future contactsThe fact is he did harass me at work after I repeatedly requested that he not do soHe did not contact me on my cell phone following my request that he do so exclusively after my work hours, until such time as I followed through on my promise to bring the Revdex.com and the Attorney General into the equation unless he ceased his harassment of me at workThe fact is that the email I sent to him the very first day he contacted me (a copy of which was also included in my initial complaint to the Revdex.com) contains my request that he not contact me at work as I felt it could jeopardize my employment, and that that date far predates what he maintainsThis man, his company, and the company he represents, are disingenuous to say the very least, and engaged in what they know to be dishonest and predatory business practicesI for one find them cowardly and contemptableRest assured they will not receive a dime from me without bringing me to court and I will happily spend many times what they claim I owe them on legal fees to bring to light their despicable character and intentMy countersuit will include reimbursement for my time, frustration, mental anguish, and of course personal legal feesI fervently hope your organization sees fit to publicly discredit them for what is without doubt a flagrant disregard for truth, decency and simple correctness
Thank you for forwarding our office the complaint ID # [redacted] Please see the information below for the summary of events pertaining to this account as reflected in our office:On 10/2/an account was listed in our office for the Consumer (referred to as Consumer for privacy purposes) for services provided prior to 10/12/Our client was unable to collect the amount due from the Consumer for nearly months and then referred it to our office.On 10/3/our office mailed the Consumer a noticeOn 10/16/our office spoke with the Consumer regarding the account owing in our office and the Consumer stated it would be paid when it was possibleOur office tried to reach the Consumer multiple times after 10/16/14, but was unsuccessful and the Consumer did not call our office back to resolve the account.On 4/14/a Summons and Complaint was filed with the Court due to the fact our office was unable to voluntarily collect the accountPapers were issued to a process service company to serve the ConsumerOn 5/4/the Consumer called our office asking to resolve the accountOur representative provided the Consumer with the payment plans available and the Consumer ended the conversation by stating they would call backOur office did not hear back from the Consumer and on 6/18/a default judgment was entered against the ConsumerOn 8/25/a garnishment was sent to the Consumer’s employerOn 9/2/the Consumer called our office and our representative reviewed the notes on the account with the Consumer and then the call was transferred to a Supervisor and the notes were reviewed againOur office would have liked to resolved this account voluntarily, unfortunately we had to proceed with legal action as the Consumer did not spayment arrangements with our office at any point; prior to legal action or after and now the account is at the garnishment stage.Please contact our office if you have any further questions
Complaint: [redacted] I am rejecting this response because: There are no specified dates of contact or methods of contact previous to my calling them after finding it on my credit.There are only two years remaining for these debts before they have to remove them by lawI would rather have them on my report for more years than pay this company a dimeThey're accusing me of lying and the company has other [redacted] feedback that have similar complaints about the way the poor customer service and unethical business practicesSincerely, [redacted]
Several accounts have been placed in our office for Consumer [redacted] ( [redacted] ) The first one was on3/11/08, and a judgment was issued for this account on 11/24/A secondaccount was placed on 2/23/and a third on 4/14/The total amount due inour office for [redacted] as of 5/18/is $1,582.97.Our office made several attempts to resolve these accounts with [redacted] over the yearsOn 3/31/our office received an email from [redacted] askingus to write off the account due to the inability to pay the accountsOurrepresentative called [redacted] and reviewed the account in our office,including the judgment [redacted] stated there was no money availableto pay the accountsOn 4/22/our office received another email from Consumer [redacted] again requesting our office to write off the accountsOurrepresentative contacted [redacted] and again confirmed our office wouldnot be able to fulfill the request to write off the accountsOn 4/23/ [redacted] sent an email offering to pay $permonth on all three accountsOur representative notified [redacted] thatwe were not be able to accept the $10per month as an agreeable payment plan, but that we would apply all paymentsthat were sent in to the accounts and once the accounts were paid in full, thethree major credit bureaus would then be notified of the paid in full statusTen dollars per month is not an acceptable payment arrangementOn thisschedule, it would take over years to pay off this account and this does nottake into consideration the accruing interestWe would not accept thisarrangement; [redacted] circumstances may change in the future and wewould bound to the $per month payment arrangementHowever, as ourrepresentative told [redacted] , we would apply any payment to heraccount that was sent into our officeIn terms of [redacted] accusations regarding hearing otherrepresentatives demeaning and yelling at clients on the phone; this is notaccurateOur company has been in business for over years and we have anopen environment where conversations are monitored and the type of behavior [redacted] is describing is not tolerated [redacted] has not made any payments on the accounts listed inour office since 3/11/If you have any further questions, please contactour officeAdditionally, it was stated this was the second notice our officereceived regarding this complaint; our records reflect this is the firstnoticePlease let us know when the first notice was sent so we can confirm theinformation used for the notification
Our office is not and has not threatened Ms [redacted] We have informed Ms [redacted] of the process and have told her we will apply any payment she provides to our office to her outstanding balancesPlease see previous responses for further detail
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me This has been handled.Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: Please see attached documentSincerely, [redacted] RE: Revdex.com Complaint ID # [redacted] To Whom It May Concern, This is in rebuttal of the erroneous assertions provided to the Revdex.com by Dennis A [redacted] of the Physicians and Dentists Credit Bureau dba P&D Collection and [redacted] History: We were contacted by [redacted] in by letter asking for payment for towing and impound fees for a vehicle we had sold months priorI had several phone conversations with [redacted] at that time indicating I did not intend to pay because the vehicle was not mine at the time it was towed, and had not been mine for some timePrior to this, and prior to the vehicle having been towed I had been contacted by the Lynnwood Police Department indicating that they were looking for the vehicle in relation to some nefarious activityThey were informed at that time that the vehicle had been sold some time priorAfter the vehicle was towed we were contacted by both WSP and the Pierce County Sheriff's department inquiring about sameAll were given the same information, essentially that the vehicle had been sold prior to the interest by police agenciesPolice agencies keep records of contact with the public so this information is verifiableFollowing my contact with [redacted] I faxed them a photocopy of the bill of safe predating its involvement with the vehicleDuring our conversations they threatened to sell the vehicle to recoup their loss on the vehicleI indicated again that the vehicle was not mine and they were free to do as they chose as I had no claim toward it, nor was I responsible for it in any wayI heard nothing further from them for years and assumed the matter was settledIt was then that I was contacted by the law offices of [redacted] regarding the same matter on behalf of [redacted] I responded in the same way I had years prior to [redacted] only this time with a certified letter (copy of same included in my initial complaint to Revdex.com} I heard nothing further for weeks short of another year so again assumed that the parties, having made unsuccessful attempts to garner payment from someone who did not owe the debt had finally realized they were barking up the wrong treeRebuttal: Please understand that we are now years beyond the vehicle having been towedWhile I still have electronic copies of my correspondence, I no longer even recall the name of the individual purchasing the vehicle, nor do I have any of the hard copy documents referred toI suspect that this is what the pirates seeking to separate me from my money are counting onThey do not care that it was not my vehicle when it came into their possessionAll they care about is that they believe they have found another sucker who they can coerce and frighten into covering not only their costs, but providing them with profit and interest for their unfortunate circumstance regarding the vehicle in questionThey have not considered the disruption to my life in having to spend my time defending myself against their usurious intentThey have not mentioned that they no doubt they sold the vehicle long ago to recoup what they had invested in in it terms of time, gasoline for their tow truck, wages for the driver, and storageNor have they subtracted those earnings from the money they say I oweNo they'll just consider that they cherry on top of their rip offThey just want my money, not because they think I owe it, but because they think they can get it by using threats of legal action to their advantageNot because it is fair, just, or correct, but just because they canIf they thought that I actually owned the vehicle when it was towed, they would have come after me years agoNo, they know it was not my vehicleSo they just waited long enough for me to have forgotten about it to the extent that they could extort their pound of flesh from me since they were unable to do so from the arrested felon who actually owned the vehicle, and who had it in his possession, along with a car full of stolen property at the time of his arrestMrA [redacted] provided you dates of contact and scrambled the content of those contacts to make himself look blameless in having ignored the directions he received from me regarding future contactsThe fact is he did harass me at work after I repeatedly requested that he not do soHe did not contact me on my cell phone following my request that he do so exclusively after my work hours, until such time as I followed through on my promise to bring the Revdex.com and the Attorney General into the equation unless he ceased his harassment of me at workThe fact is that the email I sent to him the very first day he contacted me (a copy of which was also included in my initial complaint to the Revdex.com) contains my request that he not contact me at work as I felt it could jeopardize my employment, and that that date far predates what he maintainsThis man, his company, and the company he represents, are disingenuous to say the very least, and engaged in what they know to be dishonest and predatory business practicesI for one find them cowardly and contemptableRest assured they will not receive a dime from me without bringing me to court and I will happily spend many times what they claim I owe them on legal fees to bring to light their despicable character and intentMy countersuit will include reimbursement for my time, frustration, mental anguish, and of course personal legal feesI fervently hope your organization sees fit to publicly discredit them for what is without doubt a flagrant disregard for truth, decency and simple correctness
Thank you for forwarding our office the complaint ID # [redacted] Please see the information below for the summary of events pertaining to this account as reflected in our office:On 10/2/an account was listed in our office for the Consumer (referred to as Consumer for privacy purposes) for services provided prior to 10/12/Our client was unable to collect the amount due from the Consumer for nearly months and then referred it to our office.On 10/3/our office mailed the Consumer a noticeOn 10/16/our office spoke with the Consumer regarding the account owing in our office and the Consumer stated it would be paid when it was possibleOur office tried to reach the Consumer multiple times after 10/16/14, but was unsuccessful and the Consumer did not call our office back to resolve the account.On 4/14/a Summons and Complaint was filed with the Court due to the fact our office was unable to voluntarily collect the accountPapers were issued to a process service company to serve the ConsumerOn 5/4/the Consumer called our office asking to resolve the accountOur representative provided the Consumer with the payment plans available and the Consumer ended the conversation by stating they would call backOur office did not hear back from the Consumer and on 6/18/a default judgment was entered against the ConsumerOn 8/25/a garnishment was sent to the Consumer’s employerOn 9/2/the Consumer called our office and our representative reviewed the notes on the account with the Consumer and then the call was transferred to a Supervisor and the notes were reviewed againOur office would have liked to resolved this account voluntarily, unfortunately we had to proceed with legal action as the Consumer did not spayment arrangements with our office at any point; prior to legal action or after and now the account is at the garnishment stage.Please contact our office if you have any further questions