Revdex.com:The proposal by the Piano Mill to sell us a brand new *** *** for $5,minus the accumulated rental costs of $3,is acceptable if the $*** portion of the currently applicable *** *** $instant rebate is applied, for a total of $5,- $3,- $= $1,This letter authorizes the Piano Mill to process the order for a brand new *** *** and charge the *** *** card the Piano Mill has on file from the rental transactions for this amount of $1, If the Piano Mill needs additional authorization or information, they can obtain it by emailing *** or by calling ***This will satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** * *** ***
This customer's account is grossly inaccurate. This was a 6 month RENT-TO-OWN agreement, as stated at the top of the contract which they signed. Nowhere in this agreement does it state that any other piano can be purchased other than the one written in the agreement. However , I did tell the...
customer at the time of the purchase, that they could apply their rental pianos to any other piano OF EQAUL OR GREATER VALUE after the 6 month period. At no time did I or my salesperson ever state that was ever anything was ever said contrary to this. After their multiple phone calls and emails complaining, I did tell them that I regretted not having put this added this offer of EQUAL OR GREATER VALUE into the written contract. But again, there is NOTHINGi n the signed written contract that states that they could purchase anything other than what they were renting.That said, my [redacted] representative has made the exception to allow me to sell outside of my territory. The floor model that they were interested in has since sold but I am happy to offer them a new [redacted] at regular retail price of $5899.00 minus their rental payments.Let it be stated also that as of June 30th, 2016, I will no longer be a kauai dealer and all and any warranty and any other related issues with this instrument, should they purchase it here, will need to be address at another kauai dealership
Revdex.com:The proposal by the Piano Mill to sell us a brand new *** *** for $5,minus the accumulated rental costs of $3,is acceptable if the $*** portion of the currently applicable *** *** $instant rebate is applied, for a total of $5,- $3,- $= $1,This letter authorizes the Piano Mill to process the order for a brand new *** *** and charge the *** *** card the Piano Mill has on file from the rental transactions for this amount of $1, If the Piano Mill needs additional authorization or information, they can obtain it by emailing *** or by calling ***This will satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** * *** ***
This customer's account is grossly inaccurate. This was a 6 month RENT-TO-OWN agreement, as stated at the top of the contract which they signed. Nowhere in this agreement does it state that any other piano can be purchased other than the one written in the agreement. However , I did tell the...
customer at the time of the purchase, that they could apply their rental pianos to any other piano OF EQAUL OR GREATER VALUE after the 6 month period. At no time did I or my salesperson ever state that was ever anything was ever said contrary to this. After their multiple phone calls and emails complaining, I did tell them that I regretted not having put this added this offer of EQUAL OR GREATER VALUE into the written contract. But again, there is NOTHINGi n the signed written contract that states that they could purchase anything other than what they were renting.That said, my [redacted] representative has made the exception to allow me to sell outside of my territory. The floor model that they were interested in has since sold but I am happy to offer them a new [redacted] at regular retail price of $5899.00 minus their rental payments.Let it be stated also that as of June 30th, 2016, I will no longer be a kauai dealer and all and any warranty and any other related issues with this instrument, should they purchase it here, will need to be address at another kauai dealership