[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: My tank does not have a whistle!!! The driver was in my neighbors driveway between the time stated on the receipt: 11:to 11:25.AM I had to be to work, miles from my home at 11:AM, therefore I had to leave directly after I walked over to the neighbors home inquiring as to whether he was at the correct address and he was not Not only did he acknowledge that he was not at the correct address but his office also ackknowledged to me that he was at the wrong address and also stated that he put gallons in over there and in over here My neighbor did not order fuel that day, as per talking to my neighbor I have pictures of the drivers footprints in the snow at my neighbors tank on the day I ordered a delivery To ,my knowledge a fuel truck computer does not allow a truck to just rqandomly go put fuel in at different addresses and collect from whomever they please I told the driver when I spoke to him in my neighbors driveway that our check was in the door as I left for work approsimately at 11:AM.............there was no check in the neighbors door as the driver stated to me He evidently was advised to take our check for $for gallons of fuel they put in my neighbors tank for $ I stopped payment on the check only after I called their office and it became apparent to me that they are lying to me This is not the first time this has happened here it is just the first time I was home to understand why I did not get the amount of fuel I ordered My tank has no whistle.......same thing they told me the first time...........I got a different tank that time but this time I know my tank doesn't have a whistle I was on my way out my door to leave for work, put the fuel check in the door, when I noticed the fuel truck in my neighbors driveway, hose on the ground when I thought I had better go over there and inquire as to whether Nittany and A-were the same company, he said yes, that is how I know what time it was I had to bbe to work at 11: Regards, [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: My tank does not have a whistle!!! The driver was in my neighbors driveway between the time stated on the receipt: 11:to 11:25.AM I had to be to work, miles from my home at 11:AM, therefore I had to leave directly after I walked over to the neighbors home inquiring as to whether he was at the correct address and he was not Not only did he acknowledge that he was not at the correct address but his office also ackknowledged to me that he was at the wrong address and also stated that he put gallons in over there and in over here My neighbor did not order fuel that day, as per talking to my neighbor I have pictures of the drivers footprints in the snow at my neighbors tank on the day I ordered a delivery To ,my knowledge a fuel truck computer does not allow a truck to just rqandomly go put fuel in at different addresses and collect from whomever they please I told the driver when I spoke to him in my neighbors driveway that our check was in the door as I left for work approsimately at 11:AM.............there was no check in the neighbors door as the driver stated to me He evidently was advised to take our check for $for gallons of fuel they put in my neighbors tank for $ I stopped payment on the check only after I called their office and it became apparent to me that they are lying to me This is not the first time this has happened here it is just the first time I was home to understand why I did not get the amount of fuel I ordered My tank has no whistle.......same thing they told me the first time...........I got a different tank that time but this time I know my tank doesn't have a whistle I was on my way out my door to leave for work, put the fuel check in the door, when I noticed the fuel truck in my neighbors driveway, hose on the ground when I thought I had better go over there and inquire as to whether Nittany and A-were the same company, he said yes, that is how I know what time it was I had to bbe to work at 11: Regards, [redacted]