We have used Ace at our home for pest control for years and they have always been a great company Recently we had them put insulation in the attic as well and they were fast and affordable! I would recommend them to anyone
I have had accounts with Ace Exterminating for a period spanning yearsI haven't had to engage their customer service much, but they don't seem to have much of anyAfter spending thousands of dollars with the company and having accounts they service regularly for a fee, one of their technician came to treat one of my property and the result is as good as NEVER treated beforeWhen I called customer service, the person who answered was courteous and informed me that warranty period for that service had expired and said they could provide a free inspection but I would need to pay for new serviceShe agreed to consult with the managerThe manager came on the phone and started selling me an additional treatment even though and tried to tell me that they did a good job this time and she knew so because I waited too long to call back!!! I asked if there was someone higher I could speak to, and she told me she does not report to anyone (I suspect this is a lie)She continued to try to sell me the same service that didn't work before while trying to convince me that it worksIf customer service matters to you, I recommend looking elsewhere
We have used Ace at our home for pest control for years and they have always been a great company. Recently we had them put insulation in the attic as well and they were fast and affordable! I would recommend them to anyone.
We have used Ace at our home for pest control for years and they have always been a great company Recently we had them put insulation in the attic as well and they were fast and affordable! I would recommend them to anyone
I have had accounts with Ace Exterminating for a period spanning yearsI haven't had to engage their customer service much, but they don't seem to have much of anyAfter spending thousands of dollars with the company and having accounts they service regularly for a fee, one of their technician came to treat one of my property and the result is as good as NEVER treated beforeWhen I called customer service, the person who answered was courteous and informed me that warranty period for that service had expired and said they could provide a free inspection but I would need to pay for new serviceShe agreed to consult with the managerThe manager came on the phone and started selling me an additional treatment even though and tried to tell me that they did a good job this time and she knew so because I waited too long to call back!!! I asked if there was someone higher I could speak to, and she told me she does not report to anyone (I suspect this is a lie)She continued to try to sell me the same service that didn't work before while trying to convince me that it worksIf customer service matters to you, I recommend looking elsewhere
We have used Ace at our home for pest control for years and they have always been a great company. Recently we had them put insulation in the attic as well and they were fast and affordable! I would recommend them to anyone.