Pickwick Cabin Rentals Reviews (1)
In August of 2014 we rented a cabin from Pickwick rentals. The property was [redacted]. We had a great time the property was excellant. It accommodated the 4 of us perfectly. We had a great time. When we departed we cleaned like we were supposed to. After a few days of our departure we got a 500$ charge to our credit card for damages to the stainless steel refrigerator. The person at the rental agency said we punched the refrigerator and made a dent in it. Now the 4 of us that were there are all in our 50's. One man is a truck driver, one woman is a hairdresser, and the other man & woman are furniture upholsteres. We all work with our hands. If you punched a stainless steel refrigerator it would have broken our hands. Which none of us had. So with this being said whoever rents from this agency needs to make sure you take pictures upon entering and leaving. We feel we were wrongfully charged.Desired SettlementWe would like our 500$ back. Unlikely to happen. Just want other renters to be aware of the "REFRIGERATOR SCAM".Sincerely,[redacted]Business Response Contact Name and Title: [redacted]Contact Phone: XXX-XXX-XXXXContact Email: [redacted]The refrigerator was not damaged prior to the [redacted] check in. It was a brand new stainless steel high end appliance. The dent was not deep enough to injure anyone's hand, but bad enough that the Unit looks bad. The dent is right above the ice dispenser, it look like someone punched it in frustration. Even though it is stainless steel look, the material is actually quite soft. We had a repairman look at it, he could not fix it...the entire front would have to be replaced. We based the damage amount on buying a damaged "floor model" from Lowes...they discount by damage and dents to the appliances. The owner of the property made this decision...I am the property manager. This is one of the nicest properties I manage. It is our goal to keep it that way, without banged up appliances. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)As we stated before we are 4 matutre adults whose professional careers are done on a daily basis with our hands. There is no way we would punch on anything much less a stainless steel refrigerator and take the chance of breàking bones in our hands and not be able to do our jobs. Those of you that have stainless steel refrigerators trying punching on one. You will have some èxtreme force to make a small dent but I am sure you will cause some damage to your hands. So therefore I will stand on my complaint unjustly charged for damage to that stainless steel refrigerator. We will even agree to a polygraph! We did not damage the stainless steel refrigerator.Other renters make sure you take pictures of the whole cabin when you arrive and when you leave. Because it could be any thing in that cabin that they will scam you on.
Pickwick Cabin Rentals, LLC Rating
Category: Vacation Rentals
Address: 25 Bluebird Rd, Counce, TN, 38326-4601
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