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Picture Perfect Home Inspections Reviews (2)

Brandon D[redacted] of Picture Perfect Home inspections failed to recognize major electrical problems in our new home!!!Brandon D[redacted] of Picture Perfect Home Inspections did an inspection of our new home. He missed several major issues but not all of them were obvious. However, in our accessible, walkable attic with deck boards and a light he did not go up and simply look around appropriately. There were dozens of improperly laid wires and illegal junctions in plain sight. I know this because we were planning a kitchen remodel. 2 electricians went up to estimate wiring and lighting costs. BOTH said that we were in a tough spot because when we decide to sell the house the HOME INSPECTOR will kill us and we will have to do tons of wiring to sell. When they were told our home was inspected by Mr. D[redacted] less than a year ago when we bought the home and he missed any such problems they were very angry. I contacted Mr. D[redacted] who apologized and agreed to refund our fee paid to him. However, he then began to stall and talk to "his electrician friends" and "other home inspectors" and "decided" that he should not give us any money. He also suggested that we created the problems and then tried to blame him.Mr. D[redacted] has no integrity. First, he will not stand behind his work, and second, he will not stand behind his word. If he had just kept his apology and refunded our 300 dollars we would have said that everyone makes mistakes and moved on. However, his decision to attack our character and hide behind incorrect experts when 2 had already been IN our attic is very disappointing.USE THIS PERSON WITH SEVERE CAUTION and QUESTION EVERYTHING!!!Desired SettlementnonFinal Consumer Response Mr. [redacted] contacted us and apologized for the trouble the situation caused. He gave a full refund for services. While the situation was not pleasant we are pleased with the outcome. Thank you and please discontinue this complaint.

Picture perfect was referred to me. I met Brandon at the house and seemed quite knowledgeable and the report given at the end of inspection seemed legitimate. Upon further inspection there were major issues not addressed including part of the roof and the abundance of mold and leaking pipes under the house. I called Brandon and he had reassured me he would return to the home and call back. I would not be writing this review if he had followed up. I do however have a problem when I pay for something and am told will call you back but no response. I guess since my check had cleared he did not feel it necessary to follow through. I would avoid this inspector unless you are the seller.","neg-1

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Description: Home Inspectors

Address: 3460 Lucy Gage Cv, Bartlett, Tennessee, United States, 38133-3862

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www.pictureperfectinspections.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Picture Perfect Home Inspections, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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