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Pictures Last Forever Photography

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Reviews Pictures Last Forever Photography

Pictures Last Forever Photography Reviews (1)

Review: She advertises as a photographer and I hired her for my wedding, it took nearly a month to get a disk with my photos (approx. 15 photos that were of poor quality) I contacted her and requested copies of all photos taken on that day which took quite some time to receive (after many excuses as to why it was taking so long) these too were of very poor quality. I then contacted her asking for a PARTIAL refund and she promptly said no refunds and refused to give a business license number.

Product_Or_Service: Wedding Photography

Order_Number: Na

Account_Number: NA

Desired Settlement: DesiredSettlementID: Refund

I would like at minimum a 50% refund, she did show up and take photos but the quality that she was advertising wasn't there by any means I paid her $80 so I would like at least $40 refunded

Business

Response:

Initial Business Response

I gave her the cd with edited photos and then she said thank you and then she asked for her unedited pictures and I could of charged her for each cd but I did and then I told her I couldn't mail it off until Monday when I went to the post office and she didn't like that so she started threating me that's when I said no refund I gave her a discount I charge more then that and I only do this for fun. She wants $40 back that means I would of spent all my time for nothing. If she didn't like then why did she post it as her picture on facebook. I think she just wants her money back so that I would just have did it all for nothing I don't think I should give her back $40 when that wedding was a mess anyways they were late starting and smoking pot I should of walked out when I wanted to but no I stuck it up and did it anyways.

Final Consumer Response

(The consumer indicated he/she DID NOT accept the response from the business.)

this was the original complaint take notice of the dates as you will see that we agreed on all disks prior to the event

10/21, 2:33pm

I need to say thank you for all of the disks, but I need to ask you an honest question. Are you really satisfied with the photos that you provided me for $80? After seeing all of the photos I know if I were in your shoes I would not be satisfied with my work (or at least the price that was charged). Yes I got photos of my wedding but I do not feel that they were worth what you charged me, I got some better photos from friends that attended the wedding that were taken with cell phones. I do have to say that I see some talent beginning to emerge but in no way are these professional or even close to professional wedding photos. Can we discuss a partial refund? (Not a full one because you did come for 2 hours and you did provide a few good photos that with some editing I can make work, although that was your job) however for the price I cannot recommend your work to anyone else. You should stick with photos of individuals and not do any more weddings. I don't mean to be harsh, Im just trying to be honest. Please read the comment on your photos posted to my page from others (a couple of other photographers commented as well)

this was her IMMEDIATE response:

There will be no refunds I charged you so little when I had to pay gas and all the hours of editing I charged you $80. You are the first to not like my work and I can't see what people posted because we are not friends so if you don't like my work you can unlike my page. So there is no refund sorry.

I then asked for a business license number that she could not provide as she is running her business without one. I did get about 5 photos that were pretty nice but that was it, I have since sent out the photos to be professionally edited to try and make the best of what I did get.

We had previously discussed the product that I would receive and right from the beginning I asked for the originals as well and she was fine with it (see copies of the emails below)

9/15, 10:40pm

That's great! Can you be sure to give my edits and originals please

9/15, 10:52pm

Pictures Last Forever Photography

yes ill put them on 2 different cds

As for the use of marijuana this is true, however every single person that was in attendance and using marijuana was doing so with a valid recommendation and only away from others as to not offend anyone.

I am more than happy to provide the complete history of our conversations upon request as well as all 4 disks that I received (per agreement prior to the event 1 of which she calls final product)

I didn't hire her for any other reason than a personal reference, they have since seen the work she did for me and are appalled. I would have been completely ok if she had chosen to leave from the beginning as I would not have had to endure her hovering next to me bashing one of her other clients and telling me of some scandal that is none of my business.(VERY unprofessional, and dressed in sweats)

I would like to email copies of the photos that she calls her final product so that you may review them and see if you would be happy with them. Not to mention that I waited almost a month after the event before I received a single disk in the mail.

I am simply trying to make the best of what I did get at this point as I did get about 5 photos that were good but by no means professional (I take better photos myself and I use my cell phone) She had to repeatedly ask for my address as well which tells me that she isn't organized either, (I should have cancelled then but against my better judgment I did not)

I don't expect to get my money at this point, but I do expect to expose the shady business practices that are going on so that another bride doesn't get ripped off by her!

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Description: Photographers

Address: 5968 Albrecht Ave, Marysville, California, United States, 95901-7248

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