Sign in

Pier 1 Imports

2130 Hamilton Pl Blvd, Chattanooga, Tennessee, United States, 37421

Sharing is caring! Have something to share about Pier 1 Imports? Use RevDex to write a review

Pier 1 Imports Reviews (%countItem)

On May 1, 2020 I ordered 2 Canvas pictures (VMOR002-GWC3020 and VMTQ077-GWC3020 at $74.99 ea)on line from Pier One Imports for a total of 159.50 charged to my credit card. I received the delivery on May 14, 2020. I also ordered other items that were received with no issues. With regard to the canvas wall art, they were not the proper colors to my liking as they appeared on line, so I've been trying to make a return. The receipt explains the steps to take for returns but I cannot reach anyone at the telephone numbers given. Every day I've tried to call the numbers to Pier 1 for returns and either get a busy signal or get disconnected. I've tried live chat and have had a 5-6 hour wait and received no response. Pier 1 website states stores have reopened in CT, yet NONE are open. All numbers listed, live chat, and customer relations are NOT operating. I don't understand WHY they continue to advertise and sell items and take money, yet cannot take care of customers problems. It's pretty much impossible to reach anyone to resolve any issues.
Product_Or_Service: Wall Art
Account_Number: Pier 1

Desired Outcome

Desired Settlement: Refund I would like a full refund of $159.50 to my credit card and someone to provide the return instructions for these 2 pieces of canvas wall art. I have a packing slip with order number W.*** on it, and NEED to be contacted by Pier 1 to arrange return shipping for item numbers VMOR002-GWC3020 and VMTQ077-GWC3020

Check fields!

Write a review of Pier 1 Imports

Satisfaction rating
Upload here Increase visibility and credibility of your review by adding a photo

Pier 1 Imports Rating

Overall satisfaction rating


Address: 2130 Hamilton Pl Blvd, Chattanooga, Tennessee, United States, 37421


Show more...


This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Pier 1 Imports, but after several inspections we’ve come to the conclusion that this domain is no longer active.

Add contact information for Pier 1 Imports

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated