Pierre Amelotte International

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Regards, [redacted] ***

A salesmen from Essential Asphalt & Seal came to my door to hand out a flyer advertising their business as they were sealing a driveway in the neighbourhood He came to my door smoking a cigarette!! I suffer from really bad migrains from smoke smell & don't allow even friends to smoke on my property! Let alone have my toddler exposed to this! I told him I couldn't speak to him while he was smoking, and after he left my house smelt like smoke for more than minutesNot to mention the immediate headache I gotWhen I left my house later that day, his cigarette butt was on my lawnI know it was his as it was the same brand and I had just cleaned my lawn earlier that day of garbage and dog pooI called the company to complain, I had to leave a message and no one has even called me back in two daysunprofessional in everyway

Re CASE ID *** We have followed up and issued a refund check even though we highly disagree with her statementsIt is not worth arguing overShe was given very detailed explicit river instructions (by the owner) with a map and did not follow the channels that was the safest route to avoid
tippingThere in no way was a two hour wait; we had to get our people to her location and it was not more than an hourThere was not an easy way to access the river from where she was located and we responded as quickly as possible. There were no safety issues, and people often tip their canoesWe send hundreds of people down the river and have thousands of satisfied customersPart of canoeing/kayaking is tipping and she over reacted in an extreme way. The only reason we are issuing a refund is because she is the kind of vindictive person that won't listen to reason and will continue until she gets her way. This is a case where we hope this customer does not return. Thank you, Moira M*** Morgans Canoe and Outdoors

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. 
Regards,
[redacted]