Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below MY BUMPER WAS NOT BOLTED ON NOR DID THEY TIGHTEN THE UNDER CARRIAGE OF MY VEHICLE MY STRUTS WERE FROM A JUNK YARD ONGOING I WILL NEVER TAKE IT TO A LOCAL GARAGE BUT THE DEALERSHIP AND SPREAD MY STORY MY INSURANCE COMPANY STATED THAT IF THE WORK WAS NOT SATISFACTORY THEN THEY WILL ADVISE THEIR CUSTOMER NOT TO USE THEM IN THE FUTUREI BOUGHT A NEW CAR AND HAVE HAD MOBILE SIGNS MADE TELLING OF MY EXPERIENCE WITH THEIR GARAGE "FREEDOM OF SPEECH...." WORD OF MOUTH WILL GET ME JUSTICE!!!! I KNOW OF TWO OTHER PEOPLE THAT WERE VERY DISAPPOINTED AND VERY UNSATISFIED WITH THEIR WORK, [redacted] *** AND [redacted] , THAT'S WHAT YOU GET WHEN YOU GO TO THE LOCAL MA AND PA GARAGE! [redacted] POOR GARAGE WORK AND SHADY BUSINESS
[redacted] In Response to a customer's letter in regards to the loss that occurred October 10, 2011, we received an estimate from the customers insurance company on November 7, After tear down of vehicle, additional parts and labor were needed to complete repairsConcerning the lights on in the dash, vehicle was referred to an authorized Jeep dealer to repair and clear all lights on in the dashRepairs were completed and paid for directly from her insurance company to the Jeep dealerThe ABS cable is part of the Hub and Bearing, The upper arm and ball joint was also replaced at the time of lossThe new parts from the Jeep dealer come with a one year /12,mile warrantyThe owner had put 43,miles on the vehicle after repairs were completedOnce again the new jeep parts came with one year / 12,mile warranty therefore we do not feel that since it is a wear item that we owe for this part considering they were replaced 43,miles ago on part that only had a 12,mile warranty ID Number [redacted] Sincerely, [redacted]
Dear [redacted] ,In response to a customer's loss that occurred on October 10, 2011, vehicle was repaired as Per Her insurance companyIf customer has issues she needs to go through her insurance company.ID Number [redacted] Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below MY BUMPER WAS NOT BOLTED ON NOR DID THEY TIGHTEN THE UNDER CARRIAGE OF MY VEHICLE MY STRUTS WERE FROM A JUNK YARD ONGOING I WILL NEVER TAKE IT TO A LOCAL GARAGE BUT THE DEALERSHIP AND SPREAD MY STORY MY INSURANCE COMPANY STATED THAT IF THE WORK WAS NOT SATISFACTORY THEN THEY WILL ADVISE THEIR CUSTOMER NOT TO USE THEM IN THE FUTUREI BOUGHT A NEW CAR AND HAVE HAD MOBILE SIGNS MADE TELLING OF MY EXPERIENCE WITH THEIR GARAGE "FREEDOM OF SPEECH...." WORD OF MOUTH WILL GET ME JUSTICE!!!! I KNOW OF TWO OTHER PEOPLE THAT WERE VERY DISAPPOINTED AND VERY UNSATISFIED WITH THEIR WORK, [redacted] *** AND [redacted] , THAT'S WHAT YOU GET WHEN YOU GO TO THE LOCAL MA AND PA GARAGE! [redacted] POOR GARAGE WORK AND SHADY BUSINESS
[redacted] In Response to a customer's letter in regards to the loss that occurred October 10, 2011, we received an estimate from the customers insurance company on November 7, After tear down of vehicle, additional parts and labor were needed to complete repairsConcerning the lights on in the dash, vehicle was referred to an authorized Jeep dealer to repair and clear all lights on in the dashRepairs were completed and paid for directly from her insurance company to the Jeep dealerThe ABS cable is part of the Hub and Bearing, The upper arm and ball joint was also replaced at the time of lossThe new parts from the Jeep dealer come with a one year /12,mile warrantyThe owner had put 43,miles on the vehicle after repairs were completedOnce again the new jeep parts came with one year / 12,mile warranty therefore we do not feel that since it is a wear item that we owe for this part considering they were replaced 43,miles ago on part that only had a 12,mile warranty ID Number [redacted] Sincerely, [redacted]
Dear [redacted] ,In response to a customer's loss that occurred on October 10, 2011, vehicle was repaired as Per Her insurance companyIf customer has issues she needs to go through her insurance company.ID Number [redacted] Sincerely, [redacted]