Pierro Construction

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Response from [redacted] ***:Pierro construction employees are not telling the truthOne of their employee just came to change the damage ceiling from water damageThey do NOT FIX the leaking problemsBesides, a piece of the roof was losingtooDr [redacted] took the picture and text it to MrPierro and me for proofI filed a complaint to Construction department against the Pierro construction companyThey are still investigated the unprofessional work has been done by Pierro employees and the contract for us***

2) [redacted] # [redacted] We have reimbursed Mr [redacted] and offered him another $This was based on an incentive for starting later than anticipatedThe $amount was based off of their electric bill from when they signed the incentive to pay half of their electric billIt was determined from the date they signed the incentive until the date of installationThe $is what that was equal toWe also offered them free monitoring and he refused it

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Yes, there has been a resolution to my dispute with Pierro ConstructionThe surplus funds from the Hero program have now been credited back to my account and MrPierro was very helpful in making sure that happenedAfter some time and pursuit on my part their company sent someone to turn on my systemThe reason I could not turn on my system myself was an error on their part but they remedied thatThroughout the problems MrPierro was not good at responding to me or calling me backI think I only talked to him directly times, and once it was only to threaten meWe agreed to leave the solar panels in the place they had installed them even though thats not what I had asked for and had requested in writingI no longer have any disputes with Pierro construction but I thank Revdex.com for the assistance in resolving this conflictRegards, [redacted]

1) *** *** #***: We have communicated with Ms***Her complaint to us was the ceiling tiles were water damaged and we have repaired themI have attached pictures of the repaired tilesWe have not received any more communication since that time

Hi-Complaint#***Our response:I have called and emailed Mr. *** trying to resolve his problemWe have given him options in order to resolve his monitoring complaint and he has not responded to meAs for his other painting and repair of the eaves I have told him that we will repair
it at the same time we take care of the monitoringOnce we find out what he would like to do we will handle it all at once.-*** ***

3) *** *** #*** We requested Ms*** to send us a picture of her inverter and her electric billsBy doing this our engineer was able to calculate if the system she purchased was sufficiently producing for her based upon the size of system she
contracted forHe concluded that it was producing what it should be for the system size

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
This us a completelyfalse statement. I tried for months or have an engineer come out to my home and NOBODY ever came. I finally received a CALL, not a visit, for an "engineer" and he stayed on the phone with me and talked ME through reseting my system! Not the the Engineer, ME the costomer. The engineer concluded to tell me the reason why my invert system NEVER produced and energy  was because the original technicians never synced my system and or the inverter that Pierro Construction installed had a computer glitch. That is a blaten lie from this company.After 20 plus complaints and 16 months of my system producing ZERO energy I finally got a technician on the phone. Not a visit to my home. A phone call. This company is so poorly run and it's employees lie at any cost. They throw their costomer under the bus and then point the finger at the costomer as if they are to blame. This ahs been the most disturbing and disgusting business practice I have yet to experience.Their outlandish lies to the consumer are OUTRAGEOUS.Run as fast as you can in the opposite direction if you ever are propositioned by this company! m
Regards,
[redacted]

Dear Ms. [redacted]:Ms. [redacted] is attempting to perpetrate a fraud on PIERRO and the HERO PROGRAM the project lender. I encourage you to contact Robert [redacted] the compliance officer for the HERO PROGRAM, lender on the project and discuss the [redacted] and Ms. [redacted] project with him. You will...

learn that Mr. [redacted] an independent sales person sold a solar contract to Ms. [redacted] for approximately $42,995.00. Mr. [redacted] and Ms. [redacted], over inflated the contract price by approximately $23,144.44, with a side agreement that once the project was funded Mr. [redacted] would split the commission with Ms. [redacted].Apparently, Mr. [redacted] reneged on the side agreement and Ms. [redacted] started complaining by filing complaints against PIERRO with the CSLB and Revdex.com. The HERO PROGRAM started a fraud investigation and concluded that PIERRO and the HERO PROGRAM were victims of a scam operation between Ms. [redacted] and Mr. [redacted].I have talked personally with Mr. [redacted] and he has indicated that Mr. [redacted] has issued a check to the HERO PROGRAM which has in turn been credited to the loan received byMs. [redacted].We are currently in the process of filing a civil action against Mr. [redacted] and Ms. [redacted], as they have both damaged the reputation of PIERRO.Please let me know if I can provide you with any additional information or assistance.Sincerely,

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Response from [redacted]:Pierro construction employees are not telling the truth. One of their employee just came to change the damage ceiling from water damage. They do NOT FIX the leaking problems. Besides, a piece of the roof was losing. too. Dr. [redacted] took the picture and text it to Mr. Pierro and me for proof. I filed a complaint to Construction department against the Pierro construction company. They are still investigated the unprofessional work has been done by Pierro employees  and the contract for us. [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  Yes, there has been a resolution to my dispute with Pierro Construction. The surplus funds from the Hero program have now been credited back to my account and Mr. Pierro was very helpful in making sure that happened. After some time and pursuit on my part their company sent someone to turn on my system. The reason I could not turn on my system myself was an error on their part but they remedied that. Throughout the problems Mr. Pierro was not good at responding to me or calling me back. I think I only talked to him directly 2 times, and once it was only to threaten me. We agreed to leave the solar panels in the place they had installed them even though thats not what I had asked for and had requested in writing. I no longer have any disputes with Pierro construction but I thank Revdex.com for the assistance in resolving this conflict. Regards,
[redacted]

2) [redacted] We have reimbursed Mr. [redacted]  185.00 and offered him another $185. This was based on an incentive for starting later than anticipated. The $185 amount was based off of their electric bill from when they signed the incentive to pay half of their electric...

bill. It was determined from the date they signed the incentive until the date of installation. The $185 is what that was equal to. We also offered them free monitoring and he refused it.