Pike Equipment Rentals

Complaint: [redacted] I am rejecting this response because: According to my proposal/contract from the wedding coordinator vendor fees were already calculated as part of my expenses (see attachment.) Regards, [redacted] ***

To Who it May Concern: We don’t belong to the Revdex.com, but we appreciate you forwarding the untrue complaint to us We have a contract with this customer that states she will pay a $DJ fee and a 5% food fee We actually undercharged her for the food fee at $24, as her number of guests was It should have been $ We also have, in writing, that she wanted us to clean and that fee was $ Her refund check, once $125, $and $are added up, was $*** We also let this client have the small wedding package at a reduced price, when she was technically over the maximum number of guests No good deed, so the saying goes When she says we didn’t send out the first check, please know that is just her way of casting aspersions on our business character The claim that we are in the habit of keeping deposits is actually false, and can be easily shown as untrue per our excellent bookkeeping Hers is the first complaint about a deposit that we have received in six years We mailed out check # [redacted] on June 18th, 2015, seven days after the event We used her address on file, [redacted] She has not told us if there is a new address We did not hear from the client until a couple weeks ago, when [redacted] emailed and said she had not received a refund check We looked, and it had not been cashed We told her we could wait to see if we got it back in the mail, we still have not received it back, or, if they wanted it sooner, we could put a stop payment on the check at their expense They were not willing to pay for the stop pay, they only wanted us to be out both money and staff time, so we were still waiting to see if the check either showed up at their address or came back to usMs [redacted] then became hostile and demanding, and we didn’t answer her as we had already told her what we were willing to do We had offered to put a stop pay on the check, but she didn’t want to do that at her expense, only at ours, so I talked to our business partners about it, to see what further action to take We got her to put, in writing, that she would not cash the first check if it showed up, then sent out check # [redacted] for $***, again, on September 7th That one has not been cashed as of this dateWe have a list of vendors that we give out to our clients They are free to meet with them, reject them, hire them, whatever they want We are not involved in that process, and don’t make any money off our wedding coordinators If she has a complaint about Veronica, that needs to be handled as a separate matterRegards, [redacted] Insurance Agent, Daschofsky Insurance Inc [redacted] ** [redacted] *** [redacted] *** [redacted] *** [redacted] [redacted] [redacted] [redacted]

To Who it May Concern: We don’t belong to the Revdex.com, but we appreciate you forwarding the untrue complaint to us.  We have a contract with this customer that states she will pay a $50 DJ fee and a 5% food fee.  We actually undercharged her for the food fee at $24, as her number of...

guests was 60.     It should have been $48.  We also have, in writing, that she wanted us to clean and that fee was $125.  Her refund check, once $125, $50 and $24 are added up, was $[redacted].00.  We also let this client have the small wedding package at a reduced price, when she was technically over the maximum number of guests.  No good deed, so the saying goes.  When she says we didn’t send out the first check, please know that is just her way of casting aspersions on our business character.  The claim that we are in the habit of keeping deposits is actually false, and can be easily shown as untrue per our excellent bookkeeping.  Hers is the first complaint about a deposit that we have received in six years.  We mailed out check # [redacted] on June 18th, 2015, seven days after the event.  We used her address on file, [redacted].  She has not told us if there is a new address.  We did not hear from the client until a couple weeks ago, when [redacted] emailed and said she had not received a refund check.  We looked, and it had not been cashed.  We told her we could wait to see if we got it back in the mail, we still have not received it back, or, if they wanted it sooner, we could put a stop payment on the check at their expense.  They were not willing to pay for the stop pay, they only wanted us to be out both money and staff time, so we were still waiting to see if the check either showed up at their address or came back to us. Ms. [redacted] then became hostile and demanding, and we didn’t answer her as we had already told her what we were willing to do.  We had offered to put a stop pay on the check, but she didn’t want to do that at her expense, only at ours, so I talked to our business partners about it, to see what further action to take.  We got her to put, in writing, that she would not cash the first check if it showed up, then sent out check # [redacted] for $[redacted], again, on September 7th.  That one has not been cashed as of this date. We have a list of vendors that we give out to our clients.  They are free to meet with them, reject them, hire them, whatever they want.  We are not involved in that process, and don’t make any money off our wedding coordinators.  If she has a complaint about Veronica, that needs to be handled as a separate matter. Regards, [redacted]   Insurance Agent, Daschofsky Insurance Inc                                       [redacted]                                   ...⇄ /> [redacted]  [redacted] 
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To Who it May Concern: We don’t belong to the Revdex.com, but we appreciate you forwarding the untrue complaint to us.  We have a contract with this customer that states she will pay a $50 DJ fee and a 5% food fee.  We actually undercharged her for the food fee at $24, as her number of guests was...

60.     It should have been $48.  We also have, in writing, that she wanted us to clean and that fee was $125.  Her refund check, once $125, $50 and $24 are added up, was $[redacted].00.  We also let this client have the small wedding package at a reduced price, when she was technically over the maximum number of guests.  No good deed, so the saying goes.  When she says we didn’t send out the first check, please know that is just her way of casting aspersions on our business character.  The claim that we are in the habit of keeping deposits is actually false, and can be easily shown as untrue per our excellent bookkeeping.  Hers is the first complaint about a deposit that we have received in six years.  We mailed out check # [redacted] on June 18th, 2015, seven days after the event.  We used her address on file, [redacted].  She has not told us if there is a new address.  We did not hear from the client until a couple weeks ago, when [redacted] emailed and said she had not received a refund check.  We looked, and it had not been cashed.  We told her we could wait to see if we got it back in the mail, we still have not received it back, or, if they wanted it sooner, we could put a stop payment on the check at their expense.  They were not willing to pay for the stop pay, they only wanted us to be out both money and staff time, so we were still waiting to see if the check either showed up at their address or came back to us. Ms. [redacted] then became hostile and demanding, and we didn’t answer her as we had already told her what we were willing to do.  We had offered to put a stop pay on the check, but she didn’t want to do that at her expense, only at ours, so I talked to our business partners about it, to see what further action to take.  We got her to put, in writing, that she would not cash the first check if it showed up, then sent out check # [redacted] for $[redacted], again, on September 7th.  That one has not been cashed as of this date. We have a list of vendors that we give out to our clients.  They are free to meet with them, reject them, hire them, whatever they want.  We are not involved in that process, and don’t make any money off our wedding coordinators.  If she has a complaint about Veronica, that needs to be handled as a separate matter. Regards, [redacted]   Insurance Agent, Daschofsky Insurance Inc                                       [redacted] [redacted]                                   ...⇄ /> [redacted]  [redacted] 
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Complaint: [redacted]
I am rejecting this response because: According to my proposal/contract from the wedding coordinator vendor fees were already calculated as part of my expenses (see attachment.)
Regards,
[redacted]