[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint I[redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
We (Elsass Heating And Cooling) have called the customer and rectified the complaint. We waived the bill and hopefully satisfied the customer. The complaint was given to me [redacted]) and I dropped the ball. Thank you for bring this to our attention, this is not a common practice for us.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint I[redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
We (Elsass Heating And Cooling) have called the customer and rectified the complaint. We waived the bill and hopefully satisfied the customer. The complaint was given to me [redacted]) and I dropped the ball. Thank you for bring this to our attention, this is not a common practice for us.