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Pilot Engines, Inc.

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Reviews Pilot Engines, Inc.

Pilot Engines, Inc. Reviews (2)

I had the same experience with Pilot Engines, Inc. who quoted me 1,699 to fix my engine and also was exposed to abusive customer service demanding a new radiator and water pump after the engine was removed. The manager says if you do not replace these parts, your engine warranty is VOID! The college kid that installed my engine required a new fan clutch and distributor, nothing wrong with these parts. When my vehicle was ready, the CHECK ENGINE light was on and the shop refused to remedy the problem claiming all four oxygen sensors are bad (Another LIE). I can't get my truck inspected because the engine light is on and there was a coolant and oil leak because their employee did not follow instructions provided in the timing cover box... Over the price of the engine, I paid for a new radiator, water pump, fan clutch, spark plugs, timing cover, antifreeze and also had a stripped oil drain bolt. Advance Auto Parts supplied everything except the radiator.

Every gasket on my engine leaks oil or coolant and there is even antifreeze in the engine oil, confirmed by oil analysis. I had a shop check oil the coolant and oil leak and its going to cost more to fix the defective engine (a second time) than the truck is even worth... If you think Pilot Engines, Inc. will honor their warranty, guess again. The shop will lie about anything and blame you the customer for their defective workmanship.

+1

Had my engine in my 1995 chevy s10 rebuilt and installed by them-picked up yesterday.Was originally quoted $1699 price turn key.Picked up the truck yesterday and was charged $2283 because they had to replace the clutch slave cylinder,timing cover, and motor mounts. I understand parts sometimes can't be re used, but a timing cover and motor mounts should be figured in to an engine replacement. I feel the slave cylinder was probably broken by them, thus the replacement. The main issue I have I am going to have to replace the clutch master cylinder now(clutch system was working fine when I took it in) and there was an almost $500 difference in price with no contact from them prior to pick up.

+2
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Description: Auto Services

Address: 960 West Dobson Mill Road, Pilot Mtn., North Carolina, United States, 27041

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