June 22, Dear [redacted] ,I am in receipt of your correspondence dated June 15, and received June 17, and write in response theretoEach product that we produce is warranted by the factory for a period of one year from the date the customer moves in or the house is substantially completed, whichever is earlierIn this case, our records reflect that date to be June 15, 2011, or four years ago.Despite the fact that the home is clearly out of warranty, as a token of goodwill, our representative with whom the Complainant spoke agreed to perform the requested warranty serviceHowever, service is conducted geographically so as to minimize costsIt is currently scheduled to be conducted the week of July 19, At the end of the prior week, a team member will contact the Complainant to arrange the specific date and time for service, Beyond the aforesaid, we are not in a position to accommodate the Complainant furtherShould you have any questions or concerns or seek any further clarification regarding this matter, please do not hesitate to contact meVery Truly Yours,Nicholas F
From: [redacted] ***< [redacted] @***.com>Date: Thu, Jun 25, at 12:PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: [email protected] Afternoon:I have read the message and I am looking forward to the company coming out and fixing my cabinets the week of July 19, 2015.Thank you, [redacted] ***Complaint # [redacted]
June 22, 2015Dear [redacted] ,I am in receipt of your correspondence dated June 15, and received June 17, and write in response theretoEach product that we produce is warranted by the factory for a period of one year from the date the customer moves in or the house is substantially completed, whichever is earlierIn this case, our records reflect that date to be June 15, 2011, or four years ago.Despite the fact that the home is clearly out of warranty, as a token of goodwill, our representative with whom the Complainant spoke agreed to perform the requested warranty serviceHowever, service is conducted geographically so as to minimize costsIt is currently scheduled to be conducted the week of July 19, At the end of the prior week, a team member will contact the Complainant to arrange the specific date and time for service,Beyond the aforesaid, we are not in a position to accommodate the Complainant furtherShould you have any questions or concerns or seek any further clarification regarding this matter, please do not hesitate to contact me.Very Truly Yours,Nicholas F
June 22, Dear [redacted] ,I am in receipt of your correspondence dated June 15, and received June 17, and write in response theretoEach product that we produce is warranted by the factory for a period of one year from the date the customer moves in or the house is substantially completed, whichever is earlierIn this case, our records reflect that date to be June 15, 2011, or four years ago.Despite the fact that the home is clearly out of warranty, as a token of goodwill, our representative with whom the Complainant spoke agreed to perform the requested warranty serviceHowever, service is conducted geographically so as to minimize costsIt is currently scheduled to be conducted the week of July 19, At the end of the prior week, a team member will contact the Complainant to arrange the specific date and time for service, Beyond the aforesaid, we are not in a position to accommodate the Complainant furtherShould you have any questions or concerns or seek any further clarification regarding this matter, please do not hesitate to contact meVery Truly Yours,Nicholas F
From: [redacted] ***< [redacted] @***.com>Date: Thu, Jun 25, at 12:PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: [email protected] Afternoon:I have read the message and I am looking forward to the company coming out and fixing my cabinets the week of July 19, 2015.Thank you, [redacted] ***Complaint # [redacted]
June 22, 2015Dear [redacted] ,I am in receipt of your correspondence dated June 15, and received June 17, and write in response theretoEach product that we produce is warranted by the factory for a period of one year from the date the customer moves in or the house is substantially completed, whichever is earlierIn this case, our records reflect that date to be June 15, 2011, or four years ago.Despite the fact that the home is clearly out of warranty, as a token of goodwill, our representative with whom the Complainant spoke agreed to perform the requested warranty serviceHowever, service is conducted geographically so as to minimize costsIt is currently scheduled to be conducted the week of July 19, At the end of the prior week, a team member will contact the Complainant to arrange the specific date and time for service,Beyond the aforesaid, we are not in a position to accommodate the Complainant furtherShould you have any questions or concerns or seek any further clarification regarding this matter, please do not hesitate to contact me.Very Truly Yours,Nicholas F