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Pine View Hyundai

3790 Hwy 7 W, Woodbridge, Ontario, Canada, L4L 9C3

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Reviews Used Car Dealers, New Car Dealers Pine View Hyundai

Pine View Hyundai Reviews (%countItem)

Best Dealership
Just bought my first car from To his location. service is exceptional. Noel helped me throughout the entire process, including getting my liscence plate and everything. He was really friendly, had patience throughout the whole journey. Gave me all the required information. Definitely recommend this location for used cars or new cars. Make sure to go to Noel for used cars and you won't be disappointed. Thank you

Roger Chen
Thank you Roger for your knowledge, patience and guidance in helping me make my purchase. I love my 2021 Tucson! (and the flowers) You set my mind at ease and made me feel comfortable with the decision. My experience at Pine View was very pleasant, the staff is very kind and I would recommend this dealership, especially Roger to anybody who is interested in purchasing an affordable and reliable vehicle.
Many Thanks,
Adrie Biondi

I purchased a 2013 Hyundai Veloster vehicle from Hyundai in Brampton *** in September 2012. I purchased a Rust Proof Warranty from Hyundai for my vehicle. The rust proofing I purchased through Hyundai was done through a company named *** (Contract # S-XXXXXXX). I was told the rust proofing had a life time guarantee against any rust on my vehicle.
In October 2018 I informed the dealership that I have rust on my car and asked them to repair it.I spoke to *** numerous times and also the Service Department Manager.
They told me that they can't repair it because I was supposed to take the vehicle in for a yearly inspection. They failed to tell me about this yearly inspection when I purchased the warranty.
They have refused to fix my vehicle.
Now I have to pay out of pocket to get my car fixed. I've never heard of a rust proof warranty that requires yearly inspections...I would never have purchased the service had I known.

Desired Outcome

I want them to pay to repair the rust on my vehicle. However, I will not allow them to repair my car. I will take it to another company of my choice.

Pine View Hyundai Response • Apr 24, 2019

Contact Name and Title: ***, General Ma
Contact Phone: XXXXXXXXXX
Contact Email: ***@pineviewauto.com
I have read ***'s complaint. The Dealership she purchased her vehicle from discontinued business as of August 31, 2017. *** Auto Sales Brampton Inc is the new owner and we would be happy to help Ms. with understanding the warranty she purchased with the *** Rust Inhibitor Protection. Unfortunately I have no records of purchases from the previous ownership group. Ms. would have to provide her warranty information in order for us to help. Based on her comments it sounds like she did not have her annual inspections done therefore her warranty would be invalid. As the owner of the vehicle and it's warranty it is the owners responsibility to understand there warranty and see that the conditions are met to keep the warranty valid.

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Address: 3790 Hwy 7 W, Woodbridge, Ontario, Canada, L4L 9C3

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