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PineCone Research Panel

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Reviews PineCone Research Panel

PineCone Research Panel Reviews (49)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] I did nothing wrong to be removed from this panel.I always answered questions openly and honestly plus I did this as soon as I received the email to do soI am not the only one they have done this to as I have heard from others who had the same thing happen to them for absolutely no reason.They did not have the nerve to contact me and inform me I was being removed from the panel and this shows that they knew they were doing wrong.It states on there that after a year of inactivity they will close your account and they are hoping that me and others would not notice this where they can keep the money we earnedI have gotten two of my checks,but I will not be happy until my account is reopened.It took me too long to finally get invited to this panel and I am not pleased with how they threw me out like I was garbage when I worked very hard for them

Hello Mr [redacted] , We are sorry for the frustrationWe will send your checks for the amount you have earned today, 10/You should receive them soon Thank you for this opportunity to serve you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I received an email from the company stating that there policy is "Reward points earned will be valid until there is no earning activity for twelve (12) consecutive calendar months and will expire at the end of that twelve-month periodI responded with: Yes, I understand, The last survey I completed was on Nov where I emailed you to let you know that the survey switched to French and I was unable to complete itI did not receive any more surveys from you after that pointThis is unfair practice I could understand if you sent me surveys and I did not complete them however that is not the casePerhaps this is a tactic to ensure people do not cash in?? Regards, [redacted]

Hello, Can you please confirm that you have received any instructions on the issue? Thank you for your the opportunity to serve you

Hello Mr [redacted] , Thank you for participating in our surveys, we apologize for any inconvenience you are experiencingWe have alerted our incentive team and they should be contacting you soon to resolve this issue Thank you for this opportunity to serve you

Hello Mr [redacted] , Please se let us know if you have received your checks Thank you for your help

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] First of all, I never gotten an email from said company saying they are trying to resolve the matter and that's over hours since this updateAdditonally, I can log in but I haven't gotten any surveys from the company for over weeks, leading me to being blacklisted from the companyThirdly, my past info on surveys taken have been wiped clean, suggesting that I'm being banned again from the companyFourth, no offers to give me points as a sorry for me missing surveys over the above mention time periodConversely I have two other survey panels that offered points when a survey went over the alloted time period or if it malfunctioned after wasting an x amoount timeUntil the company can give me email surveys I'll close this case Regards, [redacted]

Hello, I just wanted to share my personal experience with PineconeThey are, bar none, the ONLY survey site that has truly been worth my timeAnd have tried pretty much all of themI remember years ago when I signed up for the first timeYou had to be very savvy with a search engine (no [redacted] ! ***com!) to find a link to join their panelsNowadays it's not as difficult, and they pay a minimum of dollars a survey, and I've never taken one that took more than minutesThey actually allow you to cash out at dollars, whereas with other market research companies you have to accrue $or more to cash outSome of the shadier ones? They suddenly stop sending you surveys when you get close to the mark.I don't like the fact that they have such a low score, I have cashed out bucks this year aloneOn top of that, their projects are actually stimulating, and often funNot monotonous, nor painfulThey are more exclusive, they don't accept just anyone automatically and bombard you with surveys, but when you get an offer, you can rest assured it's worth your time-***

Hello Ms***, Thank you for taking our surveys, we are very sorry for the inconvenience our website has caused you We have provided your information to the appropriate team and they will contact you with a resolution Thank you for this opportunity to serve you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint
Regards,*** ***
*** *** E- MAILED ME HERSELF TIMES AND I HAVE ALL THE E- MAILS BOTH BACK & FOUTHI ALSO WAS INVITED BY MY MOTHER- IN- LAW WHO IS A MEMBER IN GOOD STANDING*** *** FROM *** *** *** *** HAS BEEN NOTHING , BUT RUDE TO MEI SENT HER ( EVERYTHING) SHE ASKED OF ME AND SHE STATED SHE COULD NOT OPEN THEM???? I SENT THEM TO A FRIEND WHO HAD NO PROBLEM OPENING THEMI AM NOT GOING AWAYI WILL FIGHT FOR WHAT IS RIGHTSO I WANT TO BE PAID FOR THE & SURVEYS I DID DOIF THIS IS NOT RESOLVED I WILL BE RETAINING A LAWYER TO SUE PINECONE RESERCHAND I AM PREETY SURE I WILL WIN, BECAUSE OF ALL THE DOCUMETION I HAVEMY LAWYERS NAME IS *** ***

Dear Mr***,
We are sorry for any inconvenience you have experienced regarding this issueWe will review your concern and contact you with further informationThank you for this opportunity to serve you

Hello,
Thank you for your participation in our panel, we have provided the appropriate team with the information regarding your concern and you should have the points/incentives reissued in 3-business daysThank you for this opportunity to serve you

Revdex.com:
I have reviewed the response made
by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
*** *** has been emailing on things I have to do to get my refund Problem is I don't know how to do it and I get stuck on questions It won't accept my password, It will accept my birthday, why do I have to give my birthday?, didn't have to give it to earn the money., it asks me questions I have not idea what it is EXAMPLE, they want to know my thrid grade school teacher It has been over years since I have been in school, I have no idea, They want to know my second pet My mother did not allow pets, I had none The list keeps going on I have no response Questions are designed to keep seniors from getting in to collect their earned money None of this was needed to earn the money I have ask for someone to call me and walk me through it and *** said it's not their policy to call people That means she does not want to resolve this I ask just to send me the money I earned, and *** said it's not their policy to send money without me going to the website Very upset with them This has not been resolved, and I have not received my money
Regards,
*** ***

Hello,
Thank you for participating in our surveys, and we are sorry for any inconvenience you are experiencingWe have shared your concern with the appropriate team and you should receive more information about your incentive to the email address you have
provided.
Thank you for this opportunity to serve you

*** ***
We apologize for the inconvenience, we have sent the checks you have requested for a total of $and you should be receiving them in the next week or two(checks sent on 2/9, sent on 2/16)
We do appreciate your years of service, and we
apologize but we occasionally will refresh our sample and this may have been the case for your account.
Thank you again for helping us with the surveys, and please let us know if you do not receive your checks after a couple weeks

Hi Bill,
Thanks for taking our phone call todayWe will update your address and send the checks to your new residence
Thank you for this opportunity to serve you

Thank you for this info,
We will review your account to determine how we can best serve youPlease keep an eye on your email for further information

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
Thank you all at the Revdex.com the company has contacted me, and I am now
able to gain access to my account thanks, and happy holidays to you allThis case in my opinion may be closed as the company did respond and is satisfactory outcome
Regards, *** ***
Thank you all at the Revdex.com the company has contacted me, and I am now able to gain access to my account thanks, and happy holidays to you allThis case in my opinion may be closed as the company did respond and is satisfactory outcomeThank you all at the Revdex.com the company has contacted me, and I am now able to gain access to my account thanks, and happy holidays to you allThis case in my opinion may be closed as the company did respond and is satisfactory outcome

Dear Ms. ***
First and foremost, thank you for participating in our surveys
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We are sorry for the inconvenience, however we occasionally must refresh our sample to meet the changing demands of our
clients, in addition we must also account for shifts in population growth and demographic trendsAs a result, this sometimes results in turnover so
that new people can be recruited into the panelThis allows us to provide the most accurate information that our clients demandWe again thank you for your participation, and hope you might consider participating again if you receive an offer to do so

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