The client will be receiving a full refund of $This amount is the price of our introductory massage of $and the client added a $tipI'm not sure what else I can do for this clientThis was a mistake on our part, and I have done my best to please him.?
I am rejecting this response because:? Their statement is factually incorrect.? The business agreed to charge me $and then charged me $For the record they were advertising a price that they did not honorI tried calling back multiple times to address this issue and they IGNORED ME plain and simple.? I did speak to the co-owner, [redacted] , who had decency to call and apologize.? She was pleasant and did agree to refund the full amount.? I did express myself clearly that the managers that she has working there are ineptPresently, I am waiting for the refund.? I also filed a complaint with the California Department of Consumer Affairs.? I will filing a complaint with the [redacted] .? This kind of behavior is unacceptable.Thank you,
The client will be receiving a full refund of $This amount is the price of our introductory massage of $and the client added a $tipI'm not sure what else I can do for this clientThis was a mistake on our part, and I have done my best to please him.
I am rejecting this response because:? Their statement is factually incorrect.? The business agreed to charge me $and then charged me $For the record they were advertising a price that they did not honorI tried calling back multiple times to address this issue and they IGNORED ME plain and simple.? I did speak to the co-owner, *** ***, who had decency to call and apologize.? She was pleasant and did agree to refund the full amount.? I did express myself clearly that the managers that she has working there are ineptPresently, I am waiting for the refund.? I also filed a complaint with the California Department of Consumer Affairs.? I will filing a complaint with the *** *** *** ** ***.? This kind of behavior is unacceptable.Thank you,
Our introductory price is $49.99, however, the client stated that our corporate designed website still states an old price of $We agreed to charge him that price even though it is not current? I reached out to him today, as he is not listed in our computer, to get more info such as what
name he used for the appointmentI must confirm he was charged incorrectly, then I can fix it for himHe has not replied back to me yet
The client will be receiving a full refund of $This amount is the price of our introductory massage of $and the client added a $tipI'm not sure what else I can do for this clientThis was a mistake on our part, and I have done my best to please him.?
I am rejecting this response because:? Their statement is factually incorrect.? The business agreed to charge me $and then charged me $For the record they were advertising a price that they did not honorI tried calling back multiple times to address this issue and they IGNORED ME plain and simple.? I did speak to the co-owner, [redacted] , who had decency to call and apologize.? She was pleasant and did agree to refund the full amount.? I did express myself clearly that the managers that she has working there are ineptPresently, I am waiting for the refund.? I also filed a complaint with the California Department of Consumer Affairs.? I will filing a complaint with the [redacted] .? This kind of behavior is unacceptable.Thank you,
The client will be receiving a full refund of $This amount is the price of our introductory massage of $and the client added a $tipI'm not sure what else I can do for this clientThis was a mistake on our part, and I have done my best to please him.
I am rejecting this response because:? Their statement is factually incorrect.? The business agreed to charge me $and then charged me $For the record they were advertising a price that they did not honorI tried calling back multiple times to address this issue and they IGNORED ME plain and simple.? I did speak to the co-owner, *** ***, who had decency to call and apologize.? She was pleasant and did agree to refund the full amount.? I did express myself clearly that the managers that she has working there are ineptPresently, I am waiting for the refund.? I also filed a complaint with the California Department of Consumer Affairs.? I will filing a complaint with the *** *** *** ** ***.? This kind of behavior is unacceptable.Thank you,
Our introductory price is $49.99, however, the client stated that our corporate designed website still states an old price of $We agreed to charge him that price even though it is not current? I reached out to him today, as he is not listed in our computer, to get more info such as what
name he used for the appointmentI must confirm he was charged incorrectly, then I can fix it for himHe has not replied back to me yet
?
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me