I have reviewed the response made by the business in reference to complaint ID [redacted] , and it is true that the business finally responded after several contact attemptsIn those contacts I had sent the required photos and made it clear that I was traveling soon and thus would like immediate resolutionThey have since been very responsive and we are in agreement that I'll send the battery for exchange 6/ [redacted] when I return back home where it isI hope/anticipate that Lwill follow through and send the correct product upon receiving my return Sincerely, [redacted]
Lcomputer sold the battery to complaint on and complaint came back to Lon to claim a wrong battery sent half a year later agoTherefore, Lhas to get photos to approve the wrong battery was sold by the companyI admit that Lcustomer service was dereliction of duty on responsing customer promptly beause it was facing the empoyee handover issue during that timeThe customer service realised messages and photos sent by complaint few days later and reacted to complaint immediately on In a few messages between them through ebay, the customer service department made a clear statement that Laccepted the return and would like to exchange or refund for the battery if complaint ship it back to LThen, complaint said she was on travelling and would be home on Therefore, Lis still waiting for the return for exchange or refund
I have reviewed the response made by the business in reference to complaint ID [redacted] , and it is true that the business finally responded after several contact attemptsIn those contacts I had sent the required photos and made it clear that I was traveling soon and thus would like immediate resolutionThey have since been very responsive and we are in agreement that I'll send the battery for exchange 6/ [redacted] when I return back home where it isI hope/anticipate that Lwill follow through and send the correct product upon receiving my return Sincerely, [redacted]
Lcomputer sold the battery to complaint on and complaint came back to Lon to claim a wrong battery sent half a year later agoTherefore, Lhas to get photos to approve the wrong battery was sold by the companyI admit that Lcustomer service was dereliction of duty on responsing customer promptly beause it was facing the empoyee handover issue during that timeThe customer service realised messages and photos sent by complaint few days later and reacted to complaint immediately on In a few messages between them through ebay, the customer service department made a clear statement that Laccepted the return and would like to exchange or refund for the battery if complaint ship it back to LThen, complaint said she was on travelling and would be home on Therefore, Lis still waiting for the return for exchange or refund