This order was received by the customer on October 10th https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=*** We are a small, home based business I was at the end of a high risk pregnancy when this order was placed and shipped her order as soon as
possible On October 6th, the customer send a message to me through my storefront asking to cancel her request to refund her order "Please ignore the request to cancel my orderI see that my order has now shippedI have purchased from Pink Lemonade Shop for years, and I am just disappointed that no one has responded to any of my requests or emailsI understand that things happen and that the turnaround can be longer, but not letting a customer know what is going on is very disappointingEspecially when you debit funds for the order in advance of shipment!" I acknowledge that my shipping timelines were slow during my pregnancy They are back to now and customers should not worry in any way about working with Pink Lemonade Shop now or in the future
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory. I understand that hardships occur, and I appreciate the response. I have received my order, and the quality is great as always. Thank you!
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This order was received by the customer on October 10th https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=*** We are a small, home based business I was at the end of a high risk pregnancy when this order was placed and shipped her order as soon as
possible On October 6th, the customer send a message to me through my storefront asking to cancel her request to refund her order "Please ignore the request to cancel my orderI see that my order has now shippedI have purchased from Pink Lemonade Shop for years, and I am just disappointed that no one has responded to any of my requests or emailsI understand that things happen and that the turnaround can be longer, but not letting a customer know what is going on is very disappointingEspecially when you debit funds for the order in advance of shipment!" I acknowledge that my shipping timelines were slow during my pregnancy They are back to now and customers should not worry in any way about working with Pink Lemonade Shop now or in the future
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory. I understand that hardships occur, and I appreciate the response. I have received my order, and the quality is great as always. Thank you!
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