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Pinnacle Dog Sports

1006 Crocker Rd, Westlake, Ohio, United States, 44145-1031

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Pinnacle Dog Sports Reviews (%countItem)

I paid in full for 5 dog training classes $110. (22.50 each) Only received 3 classed the business had to close because of the corona virus pandemic. I understand and accept that, however I did not receive 2 classes. I asked for a refund from *** the owner to which she said, she would email me things to work on with my dog. I said I could do that for free on-line, I am paying for in person classes. I asked for either a credit of 2 classes to be given at a later date after the corona virus scare, or send me a $45 refund. She said the website clearly states that no refunds are given if you don't attend classes. I would understand this if I chose not to attend, but the business closed so I could not attend. She refused to either credit me 2 classes or provide a refund. I tried calling her, and her final response to me was if I wanted my money back I should sue her.

Pinnacle Dog Sports Response • Apr 17, 2020

received a check for $45 last week for refund of 2 classes. It has been cashed and cleared by the bank. He promised *** and I if he gets the check he will rescind all complaints against Pinnacle with Revdex.com, , *** and Attorney General and say we complied. This was stated in an email from him.

Customer Response • Apr 17, 2020

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Please remove my complaint as per my discussion with the business, they have provided a refund and I no longer wish to pursue any action against Pinnacle Dog Sports.

Regards

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Address: 1006 Crocker Rd, Westlake, Ohio, United States, 44145-1031

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www.pinnacledogsports.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Pinnacle Dog Sports, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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