Pintrill Flagship Store

We received *** email and it had gone to our Spam, so as soon as we saw it we responded to him and let him know that we would ship him the replacementWe shipped him a replacement package with the correct pins and sent them via Priority Mail so they would arrive to him quicklyOnce we
received the Revdex.com complaint, we called *** to clear up the issue -- we spoke to him on the phone and apologized for the inconvenience and issued him a $gift card to use online for future purchases

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and will close the case once I receive what I originally ordered. 
Sincerely,
[redacted]