Pioneer Capital Solutions, Inc.

Initial Business Response /* (1000, 5, 2015/10/14) */
The complainant contacted PCS regarding a past due account from placed with our agency in 2015.The complainant, in his own statement, admits to helping the old owner, which is what this is forthere is NO malicious activity hereThe
complainant signed the agreement for services and due to unfortunate circumstances is now liableThe collector had told the complainant he should file a police report if he feels his identity was stolen, even after he admitted to "helping the previous owner"We are more than willing to get the complainant a copy of the contract he has signed
Initial Consumer Rebuttal /* (3000, 7, 2015/10/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
pursant to this matter including other matters if there is any, I have never signed anything.I am very happy to be informed that the signed contract,and the amount owed, incurred date and for what are to be provided
I would like to resolve this matter
As I already stated, he killed himself, I cannot take him to the police or the court
thank you for providing me the signed contract in advance
thank you

The complainant faxed in a letter as to why he felt the debt was invalid on 2-7-2017. We forwarded the letter to our client and they responded to the letter. The account rep then tried to reach the complainant on 2-20-17 and 3-1-2017 and left a voicemail. Unfortunately there was no response from the...

complainant at that time. Jim [redacted] has called today on 2 different numbers and left a voicemail for the complainant. the complainant can call Jim [redacted] at ###-###-#### and his issues will be addressed.