Pioneer respectfully disagrees with the statements made in this complaint, but is pleased to report that this matter has been resolved to the satisfaction of the client
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
Initial Business Response / [redacted] (1000, 8, 2015/06/21) */ We are very happy to report that this claim has been resolved to the client's satisfaction, within days of receipt of the ComplaintThe client has confirmed that her complaint has been resolved to her satisfaction We work hard to provide excellent customer service to our clients, and we receive a very small number of complaints compared to the number of clients we serviceWhile we are sorry this client felt the need to make this complaint, but we must respectfully disagree strongly with her characterization of the facts she states As this matter has been resolved to her satisfaction, we do not wish to exchange in a line by line discussion of her allegations, except to simply make a few pointsWe thoroughly explain the program to clients before they enrollAs the client states, she initially agreed to a month program, and later requested cancellation after approximately months, less than 25%through the programDuring that time she obtained a significant settlement and received many servicesShe spoke on numerous occasions to more than one of our attorneys and many times with staff people, all of whom who attempted every time, in good faith, to address her concerns We thank the Revdex.com for its assistance in resolving this matter.We wish this client well in all future endeavors Initial Consumer Rebuttal / [redacted] (2000, 10, 2015/06/26) */
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***
Pioneer respectfully disagrees with the statements made in this complaint, but is pleased to report that this matter has been resolved to the satisfaction of the client
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
Initial Business Response / [redacted] (1000, 8, 2015/06/21) */ We are very happy to report that this claim has been resolved to the client's satisfaction, within days of receipt of the ComplaintThe client has confirmed that her complaint has been resolved to her satisfaction We work hard to provide excellent customer service to our clients, and we receive a very small number of complaints compared to the number of clients we serviceWhile we are sorry this client felt the need to make this complaint, but we must respectfully disagree strongly with her characterization of the facts she states As this matter has been resolved to her satisfaction, we do not wish to exchange in a line by line discussion of her allegations, except to simply make a few pointsWe thoroughly explain the program to clients before they enrollAs the client states, she initially agreed to a month program, and later requested cancellation after approximately months, less than 25%through the programDuring that time she obtained a significant settlement and received many servicesShe spoke on numerous occasions to more than one of our attorneys and many times with staff people, all of whom who attempted every time, in good faith, to address her concerns We thank the Revdex.com for its assistance in resolving this matter.We wish this client well in all future endeavors Initial Consumer Rebuttal / [redacted] (2000, 10, 2015/06/26) */
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***
We have resolved this complaint with the consumer to their satisfaction