Sign in

Pioneer Repair Services, Inc.

Sharing is caring! Have something to share about Pioneer Repair Services, Inc.? Use RevDex to write a review
Reviews Pioneer Repair Services, Inc.

Pioneer Repair Services, Inc. Reviews (1)

We recently purchased a home that included an [redacted] warranty on the appliances. Shortly after moving in the refrigerator freezer would not cool down to the set temperature. [redacted] had a [redacted] technician out twice but after installing four new parts, the problem persisted. They then retained Pioneer Air Conditioning and Appliance Service (AKA Pioneer Repair Services, Inc.) to check on the problem. I spoke with the owner, Greg, and reviewed what [redacted] had done so far. Greg came out the following morning but when asked what he felt the problem may be, he replied that he would be calling [redacted] and I could expect to hear from either him or them later in the day. After not hearing from either one, I tried to call Greg the following day, the call went through to his voice mail, and left a message asking him to return my call. I did speak with [redacted] later and was told that Greg reported the problem was a "manufacturer's defect" and as such was not covered for either repair or replacement. How very convenient for [redacted]. They would not, however, provide any specifics about the manufacturer's defect. As this is a six year old refrigerator, I would expect that if there was a manufacturer's defect, it would have shown up long before now. It seems like an excuse for [redacted] to not provide coverage. In an effort to find out exactly what was reported to [redacted] I have left 3 messages on Greg's voice mail and also emailed him at his company's published email address, none of which merited the courtesy of a response. Perhaps [redacted] told Greg not to respond to any questions I had, perhaps Greg cooperates with them to deny claims, perhaps he is simply a "grab the fee" and move on businessman who couldn't care less about customer satisfaction. On a scale of 1 to 10, Pioneer Air Conditioning and Appliance Service is a 1 and then only because 0 was not an option.

Check fields!

Write a review of Pioneer Repair Services, Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Pioneer Repair Services, Inc. Rating

Overall satisfaction rating

Address: 20 Cedar Tree Trace, Ocala, Florida, United States, 34472-8358

Phone:

Show more...

Web:

www.airconditionerrepairocala.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Pioneer Repair Services, Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Pioneer Repair Services, Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated