Initial Business Response / [redacted] (1000, 5, 2015/07/22) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @pippinbrothers.com Mr [redacted] was given the price upfront and signed for the work to be completedHe also signed once the job was completed that the work was to his satisfactionHe has even told us several times the job was what he wantedIt was the next day the Mr [redacted] complained of the price even with giving him to the price upfrontWe have flatrate pricing so we are able to give a price before the work is completedOnce Mrs [redacted] complained, a service manage went out to talk with him and gave him a refund of $This was approved on July 15thThis is something that Mr [redacted] agreed to Our labor price comes from paying our techs a very good salary, offering them health insurance and 401K matchOur techs are also equipped with reliable transportation, fully stocked vans (so the work can be done on the spot), with uniformsTechnicians go through 3-years of schooling to become well trained and to preform quality workWe also have a full office staff, to support these techsThey are also paid well with benefitsThey help us answer the phones at night and weekends, so our customers can talk to a Pippin Employee and not an answering serviceOur hourly rate gives us the ability to stand behind our work and offer warranties and guarantees that most companies can't even come close to offering
Initial Business Response / [redacted] (1000, 5, 2015/07/22) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @pippinbrothers.com Mr [redacted] was given the price upfront and signed for the work to be completedHe also signed once the job was completed that the work was to his satisfactionHe has even told us several times the job was what he wantedIt was the next day the Mr [redacted] complained of the price even with giving him to the price upfrontWe have flatrate pricing so we are able to give a price before the work is completedOnce Mrs [redacted] complained, a service manage went out to talk with him and gave him a refund of $This was approved on July 15thThis is something that Mr [redacted] agreed to Our labor price comes from paying our techs a very good salary, offering them health insurance and 401K matchOur techs are also equipped with reliable transportation, fully stocked vans (so the work can be done on the spot), with uniformsTechnicians go through 3-years of schooling to become well trained and to preform quality workWe also have a full office staff, to support these techsThey are also paid well with benefitsThey help us answer the phones at night and weekends, so our customers can talk to a Pippin Employee and not an answering serviceOur hourly rate gives us the ability to stand behind our work and offer warranties and guarantees that most companies can't even come close to offering