Pirrone's Heating & Cooling

Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] I explained the [redacted] that I would look for my paperwork and will come by their office to show them what I have She did not tell me then that they were running their business out of their home My concern is the Company could not produce a copy of the purchase of the furnance which I paid $in [redacted] was the Tech that came out He looked at the system and told me and my Husband who was on spreaker phone that the $would cover everything We asked him a second time would this be the cost for everything He said yes The Tech told us the when they replaced the motor last time that the tech should have replace the blower fan and that tech is no longer with them He drew us a picture of what should have been done in after that I did not hear anything for a week When the [redacted] meant me in the parking lot where the company us to be, he said he didn't say any of that Then the [redacted] cam up and said "well we can see what we can do about the cost", after that I was not happy and I asked for the $which $of it was to start another Maintenance program againNow I have a furnance that has no warranty because the company's server crush I have been told the server crash since I have had another company come out and fixed my furance and I have since learned that I have a mismatched system We can close this case but I can only hope this doesn't happen to another person I feel like [redacted] as taken advantage of my because I was a single female Regards, [redacted] ***