I lived in a loft apartment that had an upstairs and downstairs and on 11/17/2017, a pipe busted underneath the sink in the upstairs bathroom that caused a floodPeople that were hired by the complex did stop the leak and started working on the issue but stopped working at 5:00PM*** who is the manager ordered them to stop working and they lect without the job getting doneLater that night, another company came to clean up the rest of the water and eventually (days later) they shampooed the carpet, which smelled of waterLooking at the ceiling at the downstaits kitchen, there was significant water damage and holes in the wall that were never fixedI did notify management several times and nobody did anything to fix the issuesOn 01/19/2018, we saw a rat at in the morningI called and reported the issue immediately with the answering service and nothing was doneI continued to see rats until my last day living there, which was 03/24/Work orders I've submitted showed th
I am a resident been living here about months and have a real problem with parkingI have a assigned parking spaceProblem is that there is a red fire zone against the curb behind my space and cars and big trucks are parking there a lot of days I am unable to reverse out of my spaceI have told several management a lot of times and they do nothingI pay my rent always one or weeks early I do not understand why I can not have my parking space secure for my family and myself Ongoing huge problemI am not the only one my neighbor at one point also reported this to the office I was told it is because there is a lot of people at the apartments who do not live there People not on the lease
This property needs to be investigatedPeople go out with utilities/hot water for weeks or even months and sadly to say, a lot of people are either TOO afraid or not aware of their rights as tenantsI knew this Indian lady a while back who had to leave because she wasn't able to bathe her baby in hot waterShe will cryShe will ask me if I had any hot water and I sadly say noShe said "I left my country to not suffer like this and I still am"She use to sit in the office until her hot water was fixed but never was
This has been an ongoing issue that a lot of us have been forced to live in since the prices are doable for our situationsJake/Jacob the manager is not a bad person when it comes to money and when you sign a contract, but, he is NOT professional what so everIf you have a complaint, he will hang up on you and send you to voicemailIf you ask him "Have the utilities been fixed......he will threaten you to call the cops if you don't leave(We have him on video and audio)Jake does NOT keep his word when it comes to fixing the utilitiesThey had NO maintenance workers whatsoever because everyone quit on themMy wife suffers from severe asthma and was not able to sleep many timesAlso it seems that if you don't personally give any paper work to him by hand it somehow disappears or he never got itThis comes as too often a convent excuse for him when you have a complaint
This has been reported to the city multiple times and not sure why nothing is happeningHot water, a/c is by law a necessity If you don't take care of important repairs, such as a broken heater, tenants in Texas may have several options, including the right to “repair and deduct” from the rentSomething that it was NEVER offered We went without a/c and had to beg for another unit for at least weeksAfter it was "repaired" we had to go through the same problemI have tickets of how many times we have filed for this issue to be fixed AND it still hasn'tI still have records and emails from Jacob Enriquez for Hot Water issues/repairs......Just to name a few:
From: Jacob J C Enriquez (Manager) September 24, 3:PM
Subject: Hot Water Update
Dear Residents: We apologize for the hot water issueOur vendors will arrive first thing tomorrow morning to assist us in resolving the issueThank you!
From: Jacob J C Enriquez (Manager) September 25, 11:AM
Subject: Hot Water Update 9/25/Good Morning Residents: The vendors arrived on time this morning and are trouble shooting the plumbing issueWe currently do not have an estimated time frame, however, we will keep you updated on the statusThank You!
From: Jacob J C Enriquez (Manager) September 26, 12:PM
Subject: Hot Water Update 9/26/Good Afternoon Residents: Our vendors are still actively troubleshooting the issue, we do not have an estimated time frame at this timeOur sister property has opened up their model apartment for our residents to take hot showers in the mean timePlease respond by email to schedule a time to use the model apartment at our sister property and we will provide you the detailsWe apologize for the inconvenience
From: Jacob J C Enriquez (Manager) September 27, 11:AM
Subject: Hot Water Update 9/Good Morning Residents: Plumbers are on property actively repairing the issuesWe will have a better idea by the end of business day on a time frame for completionThank you!
From: Jacob J C Enriquez (Manager) September 28, 2:PM
Subject: Hot Water Update 9/28/Good Afternoon Residents: Plumbers are still making necessary repairsIf progress continues we may have hot water within the next business hoursThank You!
From: Jacob J C Enriquez (Manager) September 29, 6:PM
Subject: Hot Water Update 9/29/Good Evening Residents: Hot water has not been restored as of yet, however, plumbers will be working diligently through the weekend until the issue is resolvedWe apologize for the inconvenience and will provide you another update tomorrow afternoonThank You!
From: Jacob J C Enriquez (Manager) September 30, 3:PM
Subject: Hot Water Update 9/Good Afternoon Residents: The hot water has been restoredPlease allow up to hour for the hot water to heat upThank You!
wait.......what?
From: Jacob J C Enriquez (Manager) October 1, 7:AM
Subject: Hot Water Bldgs #70-#Good Morning Residents: The plumbers are returning this morning to fix the hot water for buildings #- #Thank You!
IT STILL HAPPENED TO BE AN ISSUE!
From: Jacob J C Enriquez (Manager) October 2, 10:AM
Subject: Water Shut off 10:20am
Good Morning Residents: The water will be shut off this morning between 10:20am and 11:30amWe apologize for the inconvenienceThank You!
From: Jacob J C Enriquez (Manager) October 2, 11:AM
Subject: Water Shut Off 10/Good Morning Residents: Water shut off has been extended through 12:30pmIf water is restored sooner than 12:30pm we will notify youThank You!
HEATER was also something we didn't have during the cold fronts
From: Jacob J C Enriquez (Manager) October 31, 4:PM
Subject: Heater Update
Good Evening Residents - We are working with the city to restore the heat to your apartmentsWe will be required to inspect all apartments within the next week and will send out a hour notice in advanceThank You!
From: Jacob J C Enriquez (Manager) November 4, 10:AM
Subject: Hot Water
Good Morning Residents:
We have a maintenance technician coming out to address the hot water issueWe apologize for the inconvenienceThank You
From: Jacob J C Enriquez (Manager) November 17, 12:PM
Subject: Hot Water Bldg #Dear Residents: we are experiencing a maintenance emergency and need to shut off the hot water to bldgs Plumber’s are on their way to address the issueThank You!
From: Jacob J C Enriquez (Manager) November 24, 6:PM
Subject: Hot Water Bldg #70, 71,72,74,Dear Residents: We are aware of the hot water issue for buildings 70,71,72,& We apologize for the inconvenience and will need to place an order for a part that will arrive by Monday
Maintenance Request
Summary Info
ID: Priority: Emergency
Work Order Status: New
Created By: Jacob ***
Problem Overview
Category: HVAC
Problem: Air Conditioner
Location Of Problem: Other
Problem Description: please someone come and fix the a/c is degrees in hereno a/cits blowing but its not cooling anymore
Maintenance Request
Summary Info
ID: Priority: Emergency
Work Order Status: Open
Created By: Meckal Facey
Problem Overview
Category: HVAC
Problem: Air Conditioner
Location Of Problem: Property - Common Area
Problem Description: 1.the AC is not cooling
Notes: call on call maint (pedro) notify him of the issue
We have many moreBut you get the IdeaIt's frustrating to live here
Recently my one of my in-law decided to move here AGAIN because where they lived, Neighbors of theirs were murdered overnightThis person had an urgency to get away from their old apt complex as soon as possible because this person feared for their lifeJake knows they are related to usWe had a lot of issues with them and I'M NOT sure if he is giving them a hard time on their FIRST week of living them or has a vendetta to get back at us through themAll I know is there were multiple wrong doings on his behalf for sureI wont go into details because her situation is not my problem and that is something between her and Fairways VIt feels like he is abusing his power to make peoples lives miserable out of spite to get back at us or somethingHes quick to hand out evictions and notices but when it comes to getting you set up in your apartment its a long hard fought battle of fake promises and lies
People have been forced to break their lease due to the lack of hot waterI personally decided to speak out because we are so tired of this happening with no repercussionSecurity deposits have NOT been refunded to manyIt's embarrassing that for the Medical Center area they PROMOTE hardwood floors but they're VINYLSome of the stairs are in poor condition and have wooden railingsThere are leaks everywhere....What ticks me off the most is that they created fake profiles to give themselves good reviews on googleWithin a month they had at least new reviews that placed them from having starts to it's advertisementChecking records would show that the number of newly accepted tenants will not match the amount of positive comments over the time periodI wish people didn't abuse their position to take advantage of others
Revdex.com, PLEASE read the reviews from googleGoogle "Lynd Company" There is many people from all over the US reporting this companyThey need to be shut down entirelyOr look at the fake accounts they made for reviews on their Fairways V apartments websiteI will not stop until someone investigatesThis is America, and people fought for our rights and are still fighting to enforce what's rightPlease do somethingPeople may think they don't have rights but they do! They're just not informed or don't have the time to report them! Please investigate Jake and The Lynd companyhe has been with the Lynd company for many years now and I feel they keep him there for another reasonThere is something really happening hereI don't feel safe in this community anymore because of him
PLEASE, if you're reading this, Don't move here, especially if you have children!
I lived in a loft apartment that had an upstairs and downstairs and on 11/17/2017, a pipe busted underneath the sink in the upstairs bathroom that caused a floodPeople that were hired by the complex did stop the leak and started working on the issue but stopped working at 5:00PM*** who is the manager ordered them to stop working and they lect without the job getting doneLater that night, another company came to clean up the rest of the water and eventually (days later) they shampooed the carpet, which smelled of waterLooking at the ceiling at the downstaits kitchen, there was significant water damage and holes in the wall that were never fixedI did notify management several times and nobody did anything to fix the issuesOn 01/19/2018, we saw a rat at in the morningI called and reported the issue immediately with the answering service and nothing was doneI continued to see rats until my last day living there, which was 03/24/Work orders I've submitted showed th
I am a resident been living here about months and have a real problem with parkingI have a assigned parking spaceProblem is that there is a red fire zone against the curb behind my space and cars and big trucks are parking there a lot of days I am unable to reverse out of my spaceI have told several management a lot of times and they do nothingI pay my rent always one or weeks early I do not understand why I can not have my parking space secure for my family and myself Ongoing huge problemI am not the only one my neighbor at one point also reported this to the office I was told it is because there is a lot of people at the apartments who do not live there People not on the lease
This property needs to be investigatedPeople go out with utilities/hot water for weeks or even months and sadly to say, a lot of people are either TOO afraid or not aware of their rights as tenantsI knew this Indian lady a while back who had to leave because she wasn't able to bathe her baby in hot waterShe will cryShe will ask me if I had any hot water and I sadly say noShe said "I left my country to not suffer like this and I still am"She use to sit in the office until her hot water was fixed but never was
This has been an ongoing issue that a lot of us have been forced to live in since the prices are doable for our situationsJake/Jacob the manager is not a bad person when it comes to money and when you sign a contract, but, he is NOT professional what so everIf you have a complaint, he will hang up on you and send you to voicemailIf you ask him "Have the utilities been fixed......he will threaten you to call the cops if you don't leave(We have him on video and audio)Jake does NOT keep his word when it comes to fixing the utilitiesThey had NO maintenance workers whatsoever because everyone quit on themMy wife suffers from severe asthma and was not able to sleep many timesAlso it seems that if you don't personally give any paper work to him by hand it somehow disappears or he never got itThis comes as too often a convent excuse for him when you have a complaint
This has been reported to the city multiple times and not sure why nothing is happeningHot water, a/c is by law a necessity If you don't take care of important repairs, such as a broken heater, tenants in Texas may have several options, including the right to “repair and deduct” from the rentSomething that it was NEVER offered We went without a/c and had to beg for another unit for at least weeksAfter it was "repaired" we had to go through the same problemI have tickets of how many times we have filed for this issue to be fixed AND it still hasn'tI still have records and emails from Jacob Enriquez for Hot Water issues/repairs......Just to name a few:
From: Jacob J C Enriquez (Manager) September 24, 3:PM
Subject: Hot Water Update
Dear Residents: We apologize for the hot water issueOur vendors will arrive first thing tomorrow morning to assist us in resolving the issueThank you!
From: Jacob J C Enriquez (Manager) September 25, 11:AM
Subject: Hot Water Update 9/25/Good Morning Residents: The vendors arrived on time this morning and are trouble shooting the plumbing issueWe currently do not have an estimated time frame, however, we will keep you updated on the statusThank You!
From: Jacob J C Enriquez (Manager) September 26, 12:PM
Subject: Hot Water Update 9/26/Good Afternoon Residents: Our vendors are still actively troubleshooting the issue, we do not have an estimated time frame at this timeOur sister property has opened up their model apartment for our residents to take hot showers in the mean timePlease respond by email to schedule a time to use the model apartment at our sister property and we will provide you the detailsWe apologize for the inconvenience
From: Jacob J C Enriquez (Manager) September 27, 11:AM
Subject: Hot Water Update 9/Good Morning Residents: Plumbers are on property actively repairing the issuesWe will have a better idea by the end of business day on a time frame for completionThank you!
From: Jacob J C Enriquez (Manager) September 28, 2:PM
Subject: Hot Water Update 9/28/Good Afternoon Residents: Plumbers are still making necessary repairsIf progress continues we may have hot water within the next business hoursThank You!
From: Jacob J C Enriquez (Manager) September 29, 6:PM
Subject: Hot Water Update 9/29/Good Evening Residents: Hot water has not been restored as of yet, however, plumbers will be working diligently through the weekend until the issue is resolvedWe apologize for the inconvenience and will provide you another update tomorrow afternoonThank You!
From: Jacob J C Enriquez (Manager) September 30, 3:PM
Subject: Hot Water Update 9/Good Afternoon Residents: The hot water has been restoredPlease allow up to hour for the hot water to heat upThank You!
wait.......what?
From: Jacob J C Enriquez (Manager) October 1, 7:AM
Subject: Hot Water Bldgs #70-#Good Morning Residents: The plumbers are returning this morning to fix the hot water for buildings #- #Thank You!
IT STILL HAPPENED TO BE AN ISSUE!
From: Jacob J C Enriquez (Manager) October 2, 10:AM
Subject: Water Shut off 10:20am
Good Morning Residents: The water will be shut off this morning between 10:20am and 11:30amWe apologize for the inconvenienceThank You!
From: Jacob J C Enriquez (Manager) October 2, 11:AM
Subject: Water Shut Off 10/Good Morning Residents: Water shut off has been extended through 12:30pmIf water is restored sooner than 12:30pm we will notify youThank You!
HEATER was also something we didn't have during the cold fronts
From: Jacob J C Enriquez (Manager) October 31, 4:PM
Subject: Heater Update
Good Evening Residents - We are working with the city to restore the heat to your apartmentsWe will be required to inspect all apartments within the next week and will send out a hour notice in advanceThank You!
From: Jacob J C Enriquez (Manager) November 4, 10:AM
Subject: Hot Water
Good Morning Residents:
We have a maintenance technician coming out to address the hot water issueWe apologize for the inconvenienceThank You
From: Jacob J C Enriquez (Manager) November 17, 12:PM
Subject: Hot Water Bldg #Dear Residents: we are experiencing a maintenance emergency and need to shut off the hot water to bldgs Plumber’s are on their way to address the issueThank You!
From: Jacob J C Enriquez (Manager) November 24, 6:PM
Subject: Hot Water Bldg #70, 71,72,74,Dear Residents: We are aware of the hot water issue for buildings 70,71,72,& We apologize for the inconvenience and will need to place an order for a part that will arrive by Monday
Maintenance Request
Summary Info
ID: Priority: Emergency
Work Order Status: New
Created By: Jacob ***
Problem Overview
Category: HVAC
Problem: Air Conditioner
Location Of Problem: Other
Problem Description: please someone come and fix the a/c is degrees in hereno a/cits blowing but its not cooling anymore
Maintenance Request
Summary Info
ID: Priority: Emergency
Work Order Status: Open
Created By: Meckal Facey
Problem Overview
Category: HVAC
Problem: Air Conditioner
Location Of Problem: Property - Common Area
Problem Description: 1.the AC is not cooling
Notes: call on call maint (pedro) notify him of the issue
We have many moreBut you get the IdeaIt's frustrating to live here
Recently my one of my in-law decided to move here AGAIN because where they lived, Neighbors of theirs were murdered overnightThis person had an urgency to get away from their old apt complex as soon as possible because this person feared for their lifeJake knows they are related to usWe had a lot of issues with them and I'M NOT sure if he is giving them a hard time on their FIRST week of living them or has a vendetta to get back at us through themAll I know is there were multiple wrong doings on his behalf for sureI wont go into details because her situation is not my problem and that is something between her and Fairways VIt feels like he is abusing his power to make peoples lives miserable out of spite to get back at us or somethingHes quick to hand out evictions and notices but when it comes to getting you set up in your apartment its a long hard fought battle of fake promises and lies
People have been forced to break their lease due to the lack of hot waterI personally decided to speak out because we are so tired of this happening with no repercussionSecurity deposits have NOT been refunded to manyIt's embarrassing that for the Medical Center area they PROMOTE hardwood floors but they're VINYLSome of the stairs are in poor condition and have wooden railingsThere are leaks everywhere....What ticks me off the most is that they created fake profiles to give themselves good reviews on googleWithin a month they had at least new reviews that placed them from having starts to it's advertisementChecking records would show that the number of newly accepted tenants will not match the amount of positive comments over the time periodI wish people didn't abuse their position to take advantage of others
Revdex.com, PLEASE read the reviews from googleGoogle "Lynd Company" There is many people from all over the US reporting this companyThey need to be shut down entirelyOr look at the fake accounts they made for reviews on their Fairways V apartments websiteI will not stop until someone investigatesThis is America, and people fought for our rights and are still fighting to enforce what's rightPlease do somethingPeople may think they don't have rights but they do! They're just not informed or don't have the time to report them! Please investigate Jake and The Lynd companyhe has been with the Lynd company for many years now and I feel they keep him there for another reasonThere is something really happening hereI don't feel safe in this community anymore because of him
PLEASE, if you're reading this, Don't move here, especially if you have children!