Pit Stop Tire Depot

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
They said on 08/25/so I will accep for now but according to what he do on Tuesday I will keep you guys updated and thanks a million for your help

dear valued customer,as you already have been told, the tire depot is now under a new ownership. I have no records of thier past customers and no record of what mile warranty they have given and from which warehouse. I have talked to the warehouse and they have agreed to inspect the tire and give...

the warranty. please feel free to come to my shop so that we can send your old tires out to my warehouse. we do not offer moneyback or any refund of any type. we will have your tires replaced from the warehouse. sincerly: THE TIRE DEPOT

Review: I bought 4 new tires supposedly with 80,000 miles warranty or at least that was what I was told at the time of purchase. 4 moths or 5,000 miles after they were purchase I dicover that the 2 front tires have a slash right on top of the name brand on both tires, telling me this tires were defective from factory due to the slash been on the same spot but different tires. I went back to the store for warranty, that was back in January now is the end of July and after one million excuses and giving me the run around they told me that they won't honor the warranty because they call the warehouse and according to them the warehouse said those tires don't have no warranty.Desired Settlement: I will like for them to refund my money back so I can buy some tires with a real warranty. I have a baby and I can't drive my car with 2 slash tires due to safety and I don't really want to deal no more with this business due to every time something happens with the tires I won't be able to use the warranty

Business

Response:

dear valued customer,