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Pivotal Contractors, Inc.

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Pivotal Contractors, Inc. Reviews (1)

although we apologize for any inconvenience this has caused, we did respond immediately every time the customer brought the leak to our attentionThis leak happened just before the winter had started and there was only one time that it had leakedWe had many rains since the roof was installed up
until winter and it only showed signs of water one timeThere was no way to determine the source until after winter since the roof was then covered in snowIn the spring it showed more signs of intrusion and we responded quickly to put a temporary sealant on the fascia areas that seemed to be the problem at the timeWe then fixed the area and waited to see if anymore water was getting inAfter a few more rains there didn't seem to be any more water getting inThen the homeowner contacted us saying she had a mold problem and she was feeling illWe responded immediately again only to find out there were little spots of paint that touched the ceiling and not mold at allThen we were called again with water dripping in the same are of the ceilingWe responded right away and did a water test on the roof, soaking any area that the water could get inThe water test revealed that the water was coming in from a faulty roof ventThere was no damage or any other visible damage that would reveal the problemSince then we have repaired the faulty vent and removed it completely since it was also in a questionable position on the roof from prior roof installationThe homeowner was satisfied with the repairMore water tests were done and there doesn't seem to be any more water penetrationWe have scheduled the ceiling repair next and will be done this weekAgain we apologize for the inconvenience and it was never our intention to disregard the homeowners concerns

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Address: 170 109th LN. NW., Coon Rapids, Minnesota, United States, 55448

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