To Whom It May Concern, My name is [redacted] and I am in charge of Customer Support for Pivotshare, Incan online video company that powers thousands of video channels around the worldWe received a voicemail on our customer support line laced with obscenities from [redacted] ***When we called Mr [redacted] back to try to clarify the charges he screamed more obscenities at us and we were forced to end the call when he became threatening Mr [redacted] subscribed to the Monster Factory Pro Wrestling Channel using a 12-month free subscription coupon (MONSTERFACTORY1)When Mr [redacted] subscribed to the channel (by entering his name, email address, credit card number, and CVV security code), the subscription page made it clear that if the subscription was not canceled before the end of the 12-month period, he would be chargedHe failed to cancel the subscription and so, as he was told, his account was charged Please let us know if you have any further questions as we are happy to provide you with any further information you might need Best, [redacted] Pivotshare Customer Support Pivotshare, Inc
To Whom It May Concern, My name is [redacted] and I am in charge of Customer Support for Pivotshare, Incan online video company that powers thousands of video channels around the worldWe received a voicemail on our customer support line laced with obscenities from [redacted] ***When we called Mr [redacted] back to try to clarify the charges he screamed more obscenities at us and we were forced to end the call when he became threatening Mr [redacted] subscribed to the Monster Factory Pro Wrestling Channel using a 12-month free subscription coupon (MONSTERFACTORY1)When Mr [redacted] subscribed to the channel (by entering his name, email address, credit card number, and CVV security code), the subscription page made it clear that if the subscription was not canceled before the end of the 12-month period, he would be chargedHe failed to cancel the subscription and so, as he was told, his account was charged Please let us know if you have any further questions as we are happy to provide you with any further information you might need Best, [redacted] Pivotshare Customer Support Pivotshare, Inc