Pizza 73

Initial Business Response /* (1000, 14, 2015/11/16) */
Jay ***
Attachments10:AM (hour ago)
to me
Morning,
We are attempting to contact the customer to provide a little more of a credit above and beyond our compensation guidelines
Thanks, Jay
Initial Consumer Rebuttal /*
(3000, 16, 2015/11/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Nothing has been figured out yet, I still need to speak with the gentleman at Pizza 73, I hope this will be resolved soon
Final Business Response /* (4000, 18, 2015/11/20) */
A refund has been issued to the customer as the original credit that was offered was denied
Final Consumer Response /* (4200, 20, 2015/11/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have not received a credit as of yet
There was an original credit offered but I was told that they were going to mail it to me, I have not received that yet
I have not denied any credit whatsoever as Pizza has claimedI will consider this resolved once I actually get the credit in my handsWhenever that may be

Initial Business Response /* (1000, 5, 2016/05/02) */
Hi ***,
I see that there was an issue on the poutine and it was handled that eveningWe also reached out to the District Sales Manager on the incorrect cheese on the poutineUnfortunately the nature of your concern wouldn't warrant a
refund on the entire orderIf you would like you can reach out for a credit on the poutine
Thanks,
Initial Consumer Rebuttal /* (3000, 7, 2016/05/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Hi,
That is not correct*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***

(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2015/12/17) */
Hi,
A telephone number that the order was placed under to review the file
Initial Consumer Rebuttal /* (2000, 8, 2015/12/21) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Response was exactly what I wanted
Thank you!

Thank you for letting us know. We will certainly be passing this off to the District Sales Manager for further follow up

Hi [redacted],
To further process your concern, we would need the original email confirmation to dig deeper. The one that has been provided doesn't exist in our system.
Thanks,