Pizza Hotline

The explanation of the event may not be completeThe discussion deteriorated as the language of the customer became more abusiveFurthermore, the customers threat of coming to the store and waiting in the parking lot for the manager was unsettling for her safety. As the owner, of this
business for the last years, I am experienced enough to know that we could make a mistake on such a special requestBut, I am also experienced enough to know that I don't want to do business with people who are abusive and threatening to my employees

*** *** (***) 11:AM (hours ago)to me Thank you for your help with everything and re-opening the case for me due to my late response. In your letter to meYou informed me that Pizza Hotline stated I was threating because "I would come to the store and wait in the parking lot for the manager to appear." This is true However, it's taken way out of context. After my Wife dealt with the immature teenagers and got no where I called the store back and also asked to speak with the manager / owner, MrGreg H*** I also got the run around and dealt with very rude individuals since the phone was passed around to other employees claiming to be the manager. After the 3rd person I then stated to the ne worker this; "What kind of business are you guys running? I have a simple request that's not being met, and you're not leaving me any options other here One, I can give you my number and hope that the owner calls me back Or two, have you call the MrH*** to the store and I'll wait for the owner / manager to show up so that I may speak to him directly." After her attitude she then told me that; "MrH*** usually shows up in the morning between 7-9am, and that I could come to the store then." I said, "ok I have a job and am not doing that I'll just contact the Better Business Burro." I was then hung up on. *** ** *** *** *** *** *** ***Pomfret, Md ***###-###-####