Pizzafire

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me Regards, [redacted]

PizzaFire Akron To Feb at 6:20 PM Hello, I am the General Manager of Pizza Fire Akron. The assigned ID for this case is ***. I reached out with the customer and mailed her a $gift card. I apologized for the mistakes
made on the delivery; I also explained how the online ordering system may be difficult as there was an error between bacon and bacon ranch. I assured the customer that her next experience would be better and invited her to try us again! *** *** General Manager PIZZAFIRE Akron Reply Reply to

PizzaFire Akron  To  Feb 23 at 6:20 PM Hello,   I am the General Manager of Pizza Fire Akron.  The assigned ID for this case is [redacted].  I reached out with the customer and mailed her a $20 gift card.  I apologized for the mistakes made on the delivery;  I also explained how the online ordering system may be difficult as there was an error between bacon and bacon ranch.  I assured the customer that her next experience would be better and invited her to try us again!   [redacted] General Manager PIZZAFIRE Akron 330.509.3321 Reply Reply to

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me.
Regards,
[redacted]

I would like to apologize on behalf of our staff. I'm very sorry to hear we didn't match up to your expectations. That employee is no longer employed with us because of issues similar to this. If you could give us a call at the store at ###-###-#### And ask for either myself, Sierra, or Arielle and...

we will gladly take care of you next meal. We are working hard to address these issues with our staff. We have even developed a set of  fundamental and delivery laws of PizzaFire. I hope we haven't lost you as a customer and that you would be willing to dine with us again. Hope to see you soon!